PROGRESSIVE MARATHON INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	75	41%	0	0	74	1	0	0
Marketing & Sales	3	2%	0	0	3	0	0	0
Customer Service	24	13%	0	0	23	0	0	1
Underwriting	83	45%	0	0	83	0	0	0
Total	185		0	0	183	1	0	1

Mailing Address
PO Box 89490
Cleveland, OH 44101-6490

Contact Phone Numbers
Toll Free Number: None
Standard Number: 440-395-4460