PIONEER STATE MUTUAL INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 19 76% 0 0 11 8 0 0
Marketing & Sales 1 4% 0 0 1 0 0 0
Customer Service 2 8% 0 0 2 0 0 0
Underwriting 3 12% 0 0 2 1 0 0
Total 25 0 0 16 9 0 0
Mailing Address
1510 N Elms Rd
Flint, MI 48532-2000
Contact Phone Numbers
Toll Free Number: 800-837-7674
Standard Number: 810-600-3680