Liberty Mutual Personal Insurance Company
for the Calendar Year 2022
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
30
15%
0
0
20
10
0
0
Customer Service
151
77%
0
0
149
2
0
0
Underwriting
16
8%
0
0
12
4
0
0
Total
197
0
0
181
16
0
0
Mailing Address
175 Berkeley St
Mail Stop M09G
Boston, MA 02116
Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-654-3680