Liberty Mutual Personal Insurance Company

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
6
33%
0
0
1
5
0
0
Customer Service
2
11%
0
0
1
1
0
0
Underwriting
10
56%
0
0
7
3
0
0
Total
18
0
0
9
9
0
0
Mailing Address
175 Berkeley St
Mail Stop M09G
Boston, MA 02116
Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-654-3680