CITIZENS INSURANCE COMPANY OF THE MIDWEST
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
23
44%
0
0
23
0
0
0
Marketing & Sales
1
2%
0
0
1
0
0
0
Customer Service
4
8%
0
0
3
1
0
0
Underwriting
24
46%
0
0
18
5
0
1
Total
52
0
0
45
6
0
1
Mailing Address
440 Lincoln Street
Worcester, MA 01653
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200