METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
25
58%
15
0
0
0
10
0
Customer Service
16
37%
2
0
0
0
14
0
Underwriting
2
5%
0
0
0
0
2
0
Total
43
17
0
0
0
26
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100