METROPOLITAN LIFE INSURANCE COMPANY
for the Calendar Year 2018
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
13
39%
11
0
0
0
2
0
Marketing & Sales
2
6%
0
0
0
0
2
0
Customer Service
15
45%
5
1
0
0
9
0
Underwriting
3
9%
1
0
0
0
2
0
Total
33
17
1
0
0
15
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100