CITIZENS INSURANCE COMPANY OF AMERICA
for the Calendar Year 2019
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
7
70%
0
0
1
6
0
0
Customer Service
1
10%
0
0
0
1
0
0
Underwriting
2
20%
0
0
0
2
0
0
Total
10
0
0
1
9
0
0
Mailing Address
440 Lincoln Street
Worchester, MA 01653-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200