HOME-OWNERS INSURANCE COMPANY

for the Calendar Year 2019

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
28
64%
0
0
21
2
0
5
Customer Service
2
5%
0
0
2
0
0
0
Underwriting
14
32%
0
0
12
0
0
2
Total
44
0
0
35
2
0
7
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200