HOME-OWNERS INSURANCE COMPANY

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
35
59%
0
0
31
1
0
3
Customer Service
5
8%
0
0
5
0
0
0
Underwriting
19
32%
0
0
17
2
0
0
Total
59
0
0
53
3
0
3
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200