STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
65
53%
0
0
64
1
0
0
Marketing & Sales
7
6%
0
0
6
1
0
0
Customer Service
16
13%
0
0
16
0
0
0
Underwriting
35
28%
0
0
34
1
0
0
Total
123
0
0
120
3
0
0
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714