STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
for the Calendar Year 2018
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
61
55%
0
1
59
1
0
0
Marketing & Sales
4
4%
0
0
3
0
1
0
Customer Service
15
14%
0
0
13
1
1
0
Underwriting
31
28%
0
0
31
0
0
0
Total
111
0
1
106
2
2
0
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714