STATE FARM FIRE AND CASUALTY COMPANY
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
35
74%
0
0
1
32
0
2
Marketing & Sales
2
4%
0
0
1
1
0
0
Customer Service
7
15%
0
0
1
6
0
0
Underwriting
3
6%
0
0
1
2
0
0
Total
47
0
0
4
41
0
2
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714