STATE FARM FIRE AND CASUALTY COMPANY
for the Calendar Year 2018
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
25
58%
0
0
0
21
0
4
Marketing & Sales
1
2%
0
0
0
1
0
0
Customer Service
8
19%
0
0
1
6
0
1
Underwriting
9
21%
0
0
1
8
0
0
Total
43
0
0
2
36
0
5
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714