STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY
for the Calendar Year 2019
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
4
67%
0
0
0
3
0
1
Customer Service
1
17%
0
0
1
0
0
0
Underwriting
1
17%
0
0
1
0
0
0
Total
6
0
0
2
3
0
1
Mailing Address
518 E Broad St
Columbus, OH 43215-3901
Contact Phone Numbers
Toll Free Number: None
Standard Number: 614-464-5000 ext. 5473