FARMERS INSURANCE EXCHANGE

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
6
30%
0
0
4
2
0
0
Marketing & Sales
3
15%
0
0
2
1
0
0
Customer Service
2
10%
0
0
2
0
0
0
Underwriting
9
45%
0
0
5
4
0
0
Total
20
0
0
13
7
0
0
Mailing Address
6301 Owensmouth Avenue
Woodland Hills, CA 91367
Contact Phone Numbers
Toll Free Number: 818-965-0433
Standard Number: 818-965-0307