FARMERS INSURANCE EXCHANGE

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
11
55%
0
0
10
1
0
0
Marketing & Sales
1
5%
0
0
1
0
0
0
Customer Service
4
20%
0
0
1
3
0
0
Underwriting
4
20%
0
0
3
1
0
0
Total
20
0
0
15
5
0
0
Mailing Address
6301 Owensmouth Avenue
Woodland Hills, CA 91367
Contact Phone Numbers
Toll Free Number: 818-965-0433
Standard Number: 818-965-0307