FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
46
52%
0
0
23
20
0
3
Marketing & Sales
1
1%
0
0
1
0
0
0
Customer Service
17
19%
0
0
15
2
0
0
Underwriting
25
28%
0
0
19
4
0
2
Total
89
0
0
58
26
0
5
Mailing Address
PO Box 30300
Lansing, MI 48909-7800
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756