FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
43
53%
0
0
21
20
0
2
Marketing & Sales
1
1%
0
0
1
0
0
0
Customer Service
21
26%
0
0
16
5
0
0
Underwriting
16
20%
0
0
9
4
0
3
Total
81
0
0
47
29
0
5
Mailing Address
PO Box 30300
Lansing, MI 48909-7800
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-6695