MEMBERSELECT INSURANCE COMPANY
for the Calendar Year 2018
                    Please note that a single complaint may have multiple complaint reasons
                    
                
            Coverage Type
                    Reason
                        Complaint Reasons
                        Percent
                        Accident & Health
                        Annuity
                        Auto
                        Home
                        Life
                        Other
                    Claim Handling
                                45
                                53%
                                0
                                0
                                25
                                20
                                0
                                0
                            Marketing & Sales
                                5
                                6%
                                0
                                0
                                3
                                2
                                0
                                0
                            Customer Service
                                10
                                12%
                                0
                                0
                                7
                                3
                                0
                                0
                            Underwriting
                                25
                                29%
                                0
                                0
                                22
                                3
                                0
                                0
                            Total
                            85
                            
                            0
                            0
                            57
                            28
                            0
                            0
                        
                                Mailing Address
                            
                            
                                1 Auto Club Dr
                            
                            
                                Dearborn, MI 48126-4229
                            
                        
                                Contact Phone Numbers
                            
                            
                                Toll Free Number: None
                            
                            
                                Standard Number: 813-632-2535
                            
                        