AUTO CLUB INSURANCE ASSOCIATION
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
5
31%
0
0
5
0
0
0
Marketing & Sales
2
12%
0
0
1
1
0
0
Customer Service
3
19%
0
0
2
0
0
1
Underwriting
6
38%
0
0
4
1
0
1
Total
16
0
0
12
2
0
2
Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4213
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535