AUTO-OWNERS INSURANCE COMPANY
for the Calendar Year 2022
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
71
76%
0
0
26
41
0
4
Marketing & Sales
1
1%
0
0
1
0
0
0
Customer Service
16
17%
0
0
13
3
0
0
Underwriting
6
6%
0
0
3
3
0
0
Total
94
0
0
43
47
0
4
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200