PIONEER STATE MUTUAL INSURANCE COMPANY
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
19
76%
0
0
11
8
0
0
Marketing & Sales
1
4%
0
0
1
0
0
0
Customer Service
2
8%
0
0
2
0
0
0
Underwriting
3
12%
0
0
2
1
0
0
Total
25
0
0
16
9
0
0
Mailing Address
1510 N Elms Rd
Flint, MI 48532-2000
Contact Phone Numbers
Toll Free Number: 800-837-7674
Standard Number: 810-600-3680