PROGRESSIVE MICHIGAN INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
34
54%
0
0
33
0
0
1
Marketing & Sales
2
3%
0
0
2
0
0
0
Customer Service
5
8%
0
0
5
0
0
0
Underwriting
22
35%
0
0
21
1
0
0
Total
63
0
0
61
1
0
1
Mailing Address
PO Box 89490
Cleveland, OH 44101-6490
Contact Phone Numbers
Toll Free Number: None
Standard Number: 440-395-4460