Coverage Type: Automobile
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2020
Written
Premiums
2020
Complaint
Ratio
AIG PROPERTY CASUALTY COMPANY 1 $6,836,294 .15
ALLIED INSURANCE COMPANY OF AMERICA 1 $3,173,931 .32
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY 28 $324,992,913 .09
ALLSTATE INSURANCE COMPANY 18 $45,610,594 .39
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 13 $154,099,368 .08
AMERICAN ECONOMY INSURANCE COMPANY 1 $35,948,256 .03
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 8 $21,133,486 .38
AMERICAN MODERN HOME INSURANCE COMPANY 1 $1,866,827 .54
AMERICAN SELECT INSURANCE COMPANY 6 $45,653,565 .13
AMERISURE INSURANCE COMPANY 2 $4,920,171 .41
AMERISURE MUTUAL INSURANCE COMPANY 2 $3,392,837 .59
AMGUARD INSURANCE COMPANY 2 $4,729,740 .42
AMICA MUTUAL INSURANCE COMPANY 3 $13,058,684 .23
ARGONAUT-MIDWEST INSURANCE COMPANY 1 $2,290,799 .44
AUTO CLUB GROUP INSURANCE COMPANY 23 $216,064,527 .11
AUTO CLUB INSURANCE ASSOCIATION 12 $24,207,160 .50
AUTO-OWNERS INSURANCE COMPANY 28 $369,487,069 .08
BERKSHIRE HATHAWAY HOMESTATE INSURANCE COMPANY 1 $1,716,832 .58
BRISTOL WEST PREFERRED INSURANCE COMPANY 11 $34,861,271 .32
CENTRAL MUTUAL INSURANCE COMPANY 2 $9,646,531 .21
CHEROKEE INSURANCE COMPANY 5 $44,051,232 .11
CINCINNATI INSURANCE COMPANY, THE 2 $55,151,743 .04
CITIZENS INSURANCE COMPANY OF AMERICA 2 $1,802,747 1.11
CITIZENS INSURANCE COMPANY OF THE MIDWEST 45 $600,254,064 .07
EMPLOYERS MUTUAL CASUALTY COMPANY 1 $12,211,646 .08
ESSENTIA INSURANCE COMPANY 2 $25,092,783 .08
ESURANCE INSURANCE COMPANY 3 $2,908,802 1.03
ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY 28 $157,792,003 .18
EVEREST NATIONAL INSURANCE COMPANY 3 $1,149,772 2.61
FALLS LAKE NATIONAL INSURANCE COMPANY 11 $32,322,691 .34
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 54 $407,211,617 .13
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 5 $72,855,267 .07
FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY 2 $3,250,491 .62
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 16 $45,315,198 .35
FARMERS INSURANCE EXCHANGE 11 $100,592,396 .11
FRANKENMUTH MUTUAL INSURANCE COMPANY 10 $185,381,954 .05
FREMONT INSURANCE COMPANY 12 $155,527,541 .08
GEICO INDEMNITY COMPANY 23 $74,255,487 .31
GREAT WEST CASUALTY COMPANY 1 $24,193,810 .04
HANOVER INSURANCE COMPANY, THE 1 $2,785,538 .36
HARTFORD INSURANCE COMPANY OF THE MIDWEST 3 $3,908,664 .77
HASTINGS MUTUAL INSURANCE COMPANY 4 $44,341,260 .09
HOME-OWNERS INSURANCE COMPANY 37 $745,897,543 .05
HUDSON INSURANCE COMPANY 1 $3,236,481 .31
INDIAN HARBOR INSURANCE COMPANY 1 $4,907,161 .20
INTEGON NATIONAL INSURANCE COMPANY 17 $22,457,035 .76
LIBERTY MUTUAL FIRE INSURANCE COMPANY 4 $20,147,776 .20
LIBERTY MUTUAL INSURANCE COMPANY 9 $2,948,945 3.05
LIBERTY MUTUAL PERSONAL INSURANCE COMPANY 8 $94,395,416 .08
LM GENERAL INSURANCE COMPANY 40 $140,054,479 .29
LM INSURANCE CORPORATION 5 $11,538,118 .43
MEEMIC INSURANCE COMPANY 34 $301,185,052 .11
MEMBERSELECT INSURANCE COMPANY 69 $650,853,955 .11
MIC GENERAL INSURANCE CORPORATION 4 $18,127,492 .22
MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY 2 $17,999,898 .11
MICHIGAN INSURANCE COMPANY 4 $48,437,130 .08
NATIONAL CASUALTY COMPANY 1 $10,558,040 .09
NATIONAL GENERAL INSURANCE COMPANY 8 $18,627,354 .43
NATIONAL INDEMNITY COMPANY 2 $6,307,704 .32
NATIONWIDE MUTUAL FIRE INSURANCE COMPANY 1 $9,356,845 .11
NORTHLAND INSURANCE COMPANY 1 $14,382,811 .07
PHILADELPHIA INDEMNITY INSURANCE COMPANY 3 $14,861,219 .20
PIONEER STATE MUTUAL INSURANCE COMPANY 16 $182,264,680 .09
PROGRESSIVE MARATHON INSURANCE COMPANY 175 $1,215,729,259 .14
PROGRESSIVE MICHIGAN INSURANCE COMPANY 59 $681,802,904 .09
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 5 $15,110,935 .33
SAFECO INSURANCE COMPANY OF ILLINOIS 3 $84,726,389 .04
SECURA INSURANCE COMPANY 1 $19,962,538 .05
STARR INDEMNITY & LIABILITY COMPANY 1 $1,192,050 .84
STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY 8 $68,747,310 .12
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 4 $9,759,097 .41
STATE FARM FIRE AND CASUALTY COMPANY 4 $1,882,833 2.12
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 116 $1,573,427,042 .07
TEACHERS INSURANCE COMPANY 1 $2,640,232 .38
TITAN INSURANCE COMPANY 4 $22,775,442 .18
TRAVELERS INDEMNITY COMPANY OF CONNECTICUT, THE 1 $11,454,067 .09
TRUMBULL INSURANCE COMPANY 13 $60,874,756 .21
UNITED SERVICES AUTOMOBILE ASSOCIATION 9 $80,174,260 .11
USA UNDERWRITERS 13 $14,787,540 .88
USAA CASUALTY INSURANCE COMPANY 16 $208,789,246 .08
WESTFIELD INSURANCE COMPANY 2 $18,938,305 .11