Coverage Type: Homeowners
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2019
Written
Premiums
2019
Complaint
Ratio
ALLSTATE INDEMNITY COMPANY 4 $20,067,905 .20
ALLSTATE INSURANCE COMPANY 7 $28,636,657 .24
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 5 $45,463,520 .11
ALLSTATE VEHICLE AND PROPERTY INSURANCE COMPANY 16 $133,405,902 .12
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 2 $10,028,474 .20
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 5 $18,323,068 .27
AMERICAN MODERN SELECT INSURANCE COMPANY 1 $12,399,693 .08
AMERICAN SELECT INSURANCE COMPANY 1 $16,383,970 .06
AMERICAN STRATEGIC INSURANCE CORP. 5 $58,299,284 .09
AUTO CLUB GROUP INSURANCE COMPANY 9 $78,575,474 .11
AUTO-OWNERS INSURANCE COMPANY 24 $499,743,814 .05
CINCINNATI INSURANCE COMPANY, THE 1 $31,077,106 .03
CITIZENS INSURANCE COMPANY OF AMERICA 9 $188,610,523 .05
CITIZENS INSURANCE COMPANY OF THE MIDWEST 10 $70,476,572 .14
DEPOSITORS INSURANCE COMPANY 5 $12,556,107 .40
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 17 $167,562,475 .10
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 2 $75,717,224 .03
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 1 $13,997,441 .07
FARMERS INSURANCE EXCHANGE 5 $54,057,880 .09
FARMERS MUTUAL INSURANCE COMPANY OF MICHIGAN 1 $2,308,984 .43
FIRE INSURANCE EXCHANGE 2 $11,703,761 .17
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN 6 $89,124,124 .07
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY 1 $4,761,432 .21
FRANKENMUTH INSURANCE COMPANY 5 $80,670,160 .06
FREMONT INSURANCE COMPANY 1 $70,684,481 .01
GREAT LAKES MUTUAL INSURANCE COMPANY 1 $3,510,985 .28
GREAT NORTHERN INSURANCE COMPANY 1 $20,556,652 .05
HARTFORD INSURANCE COMPANY OF THE MIDWEST 2 $6,157,357 .32
HASTINGS INSURANCE COMPANY 3 $35,790,279 .08
HOME-OWNERS INSURANCE COMPANY 2 $8,939,206 .22
HOMESITE INSURANCE COMPANY OF THE MIDWEST 5 $70,600,599 .07
INTEGON NATIONAL INSURANCE COMPANY 6 $9,933,754 .60
LEMONADE INSURANCE COMPANY 1 $3,174,792 .31
LIBERTY INSURANCE CORPORATION 10 $30,790,231 .32
LIBERTY MUTUAL FIRE INSURANCE COMPANY 4 $13,695,490 .29
LIBERTY MUTUAL PERSONAL INSURANCE COMPANY 1 $38,599,475 .03
MEEMIC INSURANCE COMPANY 4 $90,578,981 .04
MEMBERSELECT INSURANCE COMPANY 28 $181,504,001 .15
MICHIGAN BASIC PROPERTY INS ASSOCIATION 10 $11,929,297 .84
MICHIGAN INSURANCE COMPANY 1 $11,631,905 .09
NORTHERN MUTUAL INSURANCE COMPANY 1 $11,479,697 .09
PIONEER STATE MUTUAL INSURANCE COMPANY 5 $79,086,465 .06
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 1 $6,291,591 .16
SAFECO INSURANCE COMPANY OF AMERICA 7 $53,410,415 .13
SECURA INSURANCE COMPANY 1 $9,691,882 .10
SELECTIVE INSURANCE COMPANY OF THE SOUTHEAST 1 $3,116,283 .32
STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY 3 $19,646,374 .15
STATE FARM FIRE AND CASUALTY COMPANY 53 $466,467,147 .11
TRUMBULL INSURANCE COMPANY 7 $18,482,257 .38
UNITED SERVICES AUTOMOBILE ASSOCIATION 1 $37,436,165 .03
UNIVERSAL PROPERTY & CASUALTY INSURANCE COMPANY 3 $4,101,544 .73
USAA CASUALTY INSURANCE COMPANY 4 $62,982,555 .06
WOLVERINE MUTUAL INSURANCE COMPANY 1 $10,758,025 .09