Coverage Type: Automobile
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2018
Written
Premiums
2018
Complaint
Ratio
ACE AMERICAN INSURANCE COMPANY 1 $11,971,324 .08
ALLIED INSURANCE COMPANY OF AMERICA 1 $5,409,105 .18
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY 2 $28,845,156 .07
ALLMERICA FINANCIAL BENEFIT INSURANCE COMPANY 1 $13,453,331 .07
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY 19 $312,216,425 .06
ALLSTATE INSURANCE COMPANY 9 $39,143,148 .23
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 12 $249,587,218 .05
AMERICAN COUNTRY INSURANCE COMPANY 1 $1,665,720 .60
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 5 $37,555,147 .13
AMERICAN FAMILY HOME INSURANCE COMPANY 1 $1,564,700 .64
AMERISURE MUTUAL INSURANCE COMPANY 1 $3,342,516 .30
AUTO CLUB GROUP INSURANCE COMPANY 17 $272,559,638 .06
AUTO CLUB INSURANCE ASSOCIATION 4 $32,273,965 .12
AUTO-OWNERS INSURANCE COMPANY 12 $170,186,921 .07
BERKSHIRE HATHAWAY HOMESTATE INSURANCE COMPANY 2 $15,391,164 .13
BRISTOL WEST PREFERRED INSURANCE COMPANY 8 $29,618,743 .27
CENTRAL MUTUAL INSURANCE COMPANY 1 $13,268,000 .08
CHEROKEE INSURANCE COMPANY 5 $41,198,411 .12
CHURCH MUTUAL INSURANCE COMPANY, S.I. 1 $1,475,134 .68
CINCINNATI INSURANCE COMPANY, THE 5 $74,398,745 .07
CITIZENS INSURANCE COMPANY OF AMERICA 7 $24,755,399 .28
CITIZENS INSURANCE COMPANY OF THE MIDWEST 37 $570,337,802 .06
DAIRYLAND INSURANCE COMPANY 1 $1,048,274 .95
EMPIRE FIRE AND MARINE INSURANCE COMPANY 1 $11,368,273 .09
ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY 23 $140,127,947 .16
EVEREST NATIONAL INSURANCE COMPANY 14 $36,491,339 .38
FALLS LAKE NATIONAL INSURANCE COMPANY 1 $21,857,376 .05
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 42 $419,741,049 .10
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 2 $75,779,301 .03
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 4 $51,602,750 .08
FARMERS INSURANCE EXCHANGE 12 $121,487,075 .10
FEDERATED RESERVE INSURANCE COMPANY 1 $1,670,636 .60
FRANKENMUTH MUTUAL INSURANCE COMPANY 6 $198,703,280 .03
FREMONT INSURANCE COMPANY 2 $138,188,662 .01
GEICO INDEMNITY COMPANY 13 $115,853,077 .11
GRANGE INSURANCE COMPANY OF MICHIGAN 2 $18,913,806 .11
HARLEYSVILLE INSURANCE COMPANY 1 $3,330,899 .30
HARTFORD INSURANCE COMPANY OF THE MIDWEST 2 $7,237,067 .28
HASTINGS MUTUAL INSURANCE COMPANY 4 $50,916,675 .08
HOME-OWNERS INSURANCE COMPANY 45 $905,270,667 .05
INTEGON NATIONAL INSURANCE COMPANY 8 $68,273,016 .12
LIBERTY MUTUAL FIRE INSURANCE COMPANY 10 $35,044,906 .29
LM GENERAL INSURANCE COMPANY 34 $235,816,039 .14
LM INSURANCE CORPORATION 3 $10,881,392 .28
MEEMIC INSURANCE COMPANY 28 $349,430,145 .08
MEMBERSELECT INSURANCE COMPANY 50 $726,925,151 .07
MIC GENERAL INSURANCE CORPORATION 4 $29,262,229 .14
MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY 2 $33,975,697 .06
MICHIGAN INSURANCE COMPANY 5 $53,768,829 .09
NATIONAL CASUALTY COMPANY 2 $8,051,930 .25
NATIONAL GENERAL INSURANCE COMPANY 5 $21,359,109 .23
NATIONAL INDEMNITY COMPANY 1 $18,662,427 .05
NATIONWIDE GENERAL INSURANCE COMPANY 1 $1,119,193 .89
OHIO SECURITY INSURANCE COMPANY 1 $11,292,578 .09
OLD REPUBLIC INSURANCE COMPANY 2 $11,367,213 .18
PIONEER STATE MUTUAL INSURANCE COMPANY 5 $169,663,163 .03
PROGRESSIVE MARATHON INSURANCE COMPANY 108 $947,477,974 .11
PROGRESSIVE MICHIGAN INSURANCE COMPANY 57 $601,007,580 .09
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 2 $18,804,590 .11
SAFECO INSURANCE COMPANY OF ILLINOIS 4 $98,056,298 .04
SELECTIVE INSURANCE COMPANY OF AMERICA 1 $5,577,946 .18
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 1 $8,949,004 .11
STATE FARM FIRE AND CASUALTY COMPANY 1 $3,821,777 .26
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 95 $1,659,191,677 .06
TEACHERS INSURANCE COMPANY 1 $7,562,915 .13
TRUCK INSURANCE EXCHANGE 2 $2,609,160 .77
TRUMBULL INSURANCE COMPANY 12 $75,014,748 .16
UNITED SERVICES AUTOMOBILE ASSOCIATION 4 $79,207,140 .05
USA UNDERWRITERS 5 $5,118,197 .98
USAA CASUALTY INSURANCE COMPANY 24 $211,070,867 .11
WEST BEND MUTUAL INSURANCE COMPANY 1 $7,476,536 .13
WESTFIELD INSURANCE COMPANY 6 $28,951,298 .21
WOLVERINE MUTUAL INSURANCE COMPANY 3 $21,865,421 .14
ZURICH AMERICAN INSURANCE COMPANY 1 $40,050,723 .02