Coverage Type: Automobile
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2017
Written
Premiums
2017
Complaint
Ratio
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY 3 $30,560,364 .10
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY 18 $235,240,577 .08
ALLSTATE INSURANCE COMPANY 5 $48,717,786 .10
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 31 $312,004,568 .10
AMCO INSURANCE COMPANY 3 $24,433,096 .12
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 1 $1,588,938 .63
AMERICAN COUNTRY INSURANCE COMPANY 1 $3,662,158 .27
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 13 $43,321,493 .30
AMERISURE INSURANCE COMPANY 3 $4,289,691 .70
AMERISURE MUTUAL INSURANCE COMPANY 2 $2,876,352 .70
AMICA MUTUAL INSURANCE COMPANY 1 $14,882,222 .07
AUTO CLUB GROUP INSURANCE COMPANY 30 $283,757,416 .11
AUTO CLUB INSURANCE ASSOCIATION 3 $35,051,437 .09
AUTO-OWNERS INSURANCE COMPANY 10 $154,836,954 .06
BERKSHIRE HATHAWAY HOMESTATE INSURANCE COMPANY 1 $10,604,338 .09
BRISTOL WEST PREFERRED INSURANCE COMPANY 9 $27,492,650 .33
CANAL INSURANCE COMPANY 1 $3,148,125 .32
CHEROKEE INSURANCE COMPANY 2 $39,323,225 .05
CHURCH MUTUAL INSURANCE COMPANY, S.I. 1 $1,248,058 .80
CINCINNATI INSURANCE COMPANY, THE 4 $87,514,957 .05
CITIZENS INSURANCE COMPANY OF AMERICA 11 $28,250,603 .39
CITIZENS INSURANCE COMPANY OF THE MIDWEST 17 $508,858,720 .03
DAIRYLAND INSURANCE COMPANY 1 $1,362,664 .73
ESSENTIA INSURANCE COMPANY 1 $19,144,164 .05
ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY 30 $121,760,127 .25
EVEREST NATIONAL INSURANCE COMPANY 13 $56,633,665 .23
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 33 $374,608,307 .09
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 6 $72,386,774 .08
FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY 4 $4,430,548 .90
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 6 $46,428,721 .13
FARMERS INSURANCE EXCHANGE 10 $119,656,195 .08
FEDERAL INSURANCE COMPANY 1 $4,563,763 .22
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN 1 $10,204,037 .10
FRANKENMUTH INSURANCE COMPANY 6 $183,971,416 .03
FREMONT INSURANCE COMPANY 6 $115,351,596 .05
GEICO INDEMNITY COMPANY 17 $131,509,689 .13
GRANGE INSURANCE COMPANY OF MICHIGAN 4 $26,358,294 .15
HARTFORD INSURANCE COMPANY OF THE MIDWEST 1 $7,948,689 .13
HASTINGS INSURANCE COMPANY 5 $51,034,696 .10
HOME-OWNERS INSURANCE COMPANY 26 $826,675,734 .03
HORACE MANN PROPERTY & CASUALTY INSURANCE COMPANY 1 $2,190,112 .46
INTEGON NATIONAL INSURANCE COMPANY 6 $53,756,196 .11
LIBERTY MUTUAL FIRE INSURANCE COMPANY 12 $41,699,600 .29
LM GENERAL INSURANCE COMPANY 37 $236,675,064 .16
LM INSURANCE CORPORATION 4 $9,226,765 .43
MEEMIC INSURANCE COMPANY 10 $316,736,165 .03
MEMBERSELECT INSURANCE COMPANY 54 $682,332,708 .08
MIC GENERAL INSURANCE CORPORATION 5 $34,654,282 .14
MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY 2 $43,213,477 .05
MICHIGAN INSURANCE COMPANY 3 $50,784,915 .06
MICHIGAN MILLERS MUTUAL INSURANCE COMPANY 1 $8,283,077 .12
NATIONAL GENERAL INSURANCE COMPANY 4 $14,777,836 .27
NATIONAL LIABILITY & FIRE INSURANCE COMPANY 1 $3,853,692 .26
NATIONWIDE AGRIBUSINESS INSURANCE COMPANY 1 $2,458,565 .41
NORTHLAND INSURANCE COMPANY 3 $14,120,975 .21
OHIO SECURITY INSURANCE COMPANY 1 $9,051,574 .11
PIONEER STATE MUTUAL INSURANCE COMPANY 10 $149,818,460 .07
PROGRESSIVE MARATHON INSURANCE COMPANY 73 $769,122,843 .09
PROGRESSIVE MICHIGAN INSURANCE COMPANY 40 $530,621,202 .08
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 6 $20,434,066 .29
PROTECTIVE INSURANCE COMPANY 1 $5,287,942 .19
REPWEST INSURANCE COMPANY 1 $2,269,623 .44
SAFECO INSURANCE COMPANY OF ILLINOIS 8 $108,029,955 .07
SECURA INSURANCE COMPANY 1 $16,250,057 .06
STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY 1 $4,622,656 .22
STATE FARM FIRE AND CASUALTY COMPANY 7 $4,144,450 1.69
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 76 $1,665,551,631 .05
TEACHERS INSURANCE COMPANY 1 $8,434,454 .12
TITAN INDEMNITY COMPANY 1 $3,821,602 .26
TRAVELERS INDEMNITY COMPANY OF AMERICA, THE 2 $5,084,907 .39
TRUMBULL INSURANCE COMPANY 11 $79,512,124 .14
UNITED SERVICES AUTOMOBILE ASSOCIATION 8 $73,548,268 .11
USA UNDERWRITERS 11 $5,316,434 2.07
USAA CASUALTY INSURANCE COMPANY 20 $197,608,379 .10
VALLEY FORGE INSURANCE COMPANY 1 $2,028,430 .49
WESTFIELD INSURANCE COMPANY 3 $37,605,243 .08
WOLVERINE MUTUAL INSURANCE COMPANY 2 $22,303,603 .09