Coverage Type: Accident and Health
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2017
Written
Premiums
2017
Complaint
Ratio
AAA LIFE INSURANCE COMPANY 1 $3,015,987 .33
AETNA LIFE INSURANCE COMPANY 19 $383,393,443 .05
ALLIANCE HEALTH AND LIFE INSURANCE COMPANY 33 $311,677,420 .11
ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 1 $3,488,991 .29
AMERICAN CONTINENTAL INSURANCE COMPANY 3 $34,296,622 .09
AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS 4 $148,895,669 .03
AMERICAN GENERAL LIFE INSURANCE COMPANY 3 $3,632,380 .83
AMERICAN HEALTH AND LIFE INSURANCE COMPANY 1 $1,325,958 .75
AMERICAN UNITED LIFE INSURANCE COMPANY 1 $1,461,634 .68
AMERITAS LIFE INSURANCE CORP 2 $17,019,255 .12
ASSURITY LIFE INSURANCE COMPANY 3 $32,316,041 .09
AXIS INSURANCE COMPANY 1 $1,680,390 .60
BANKERS FIDELITY LIFE INSURANCE COMPANY 1 $7,101,614 .14
BANKERS LIFE AND CASUALTY COMPANY 3 $18,962,549 .16
BLUE CROSS BLUE SHIELD OF MICHIGAN MUTUAL INSURANCE COMPANY 574 $8,278,159,268 .07
CHESAPEAKE LIFE INSURANCE COMPANY, THE 1 $8,670,909 .12
CIGNA HEALTH AND LIFE INSURANCE COMPANY 24 $163,588,172 .15
CMFG LIFE INSURANCE COMPANY 1 $30,235,323 .03
COLONIAL LIFE & ACCIDENT INSURANCE COMPANY 1 $14,686,550 .07
COMBINED INSURANCE COMPANY OF AMERICA 2 $19,946,284 .10
CONTINENTAL AMERICAN INSURANCE COMPANY 10 $13,599,170 .74
CONTINENTAL CASUALTY COMPANY 6 $17,900,917 .34
DELTA DENTAL PLAN OF MICHIGAN, INC. 33 $722,037,351 .05
DENTEGRA INSURANCE COMPANY 1 $6,868,310 .15
ELIXIR INSURANCE COMPANY 1 $18,945,137 .05
FEDERATED MUTUAL INSURANCE COMPANY 5 $60,099,697 .08
FREEDOM LIFE INSURANCE COMPANY OF AMERICA 2 $4,640,686 .43
GENWORTH LIFE INSURANCE COMPANY 7 $54,476,261 .13
GLOBE LIFE AND ACCIDENT INSURANCE COMPANY 1 $1,214,884 .82
GOLDEN RULE INSURANCE COMPANY 12 $70,950,141 .17
GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE 48 $89,313,377 .54
HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 2 $43,637,180 .05
HCC LIFE INSURANCE COMPANY 4 $21,815,125 .18
HUMANA INSURANCE COMPANY 26 $837,027,852 .03
JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) 4 $43,007,036 .09
KANAWHA INSURANCE COMPANY 1 $3,368,792 .30
LIFE INSURANCE COMPANY OF NORTH AMERICA 6 $66,903,141 .09
LIFESECURE INSURANCE COMPANY 1 $5,672,729 .18
LINCOLN LIFE ASSURANCE COMPANY OF BOSTON 9 $24,994,977 .36
LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE 5 $52,664,084 .09
MADISON NATIONAL LIFE INSURANCE COMPANY, INC. 1 $6,750,289 .15
MANHATTAN LIFE INSURANCE COMPANY 2 $4,130,387 .48
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY 1 $13,986,316 .07
MEDICO CORP LIFE INSURANCE COMPANY 2 $11,264,130 .18
METROPOLITAN LIFE INSURANCE COMPANY 11 $159,507,835 .07
MUTUAL OF OMAHA INSURANCE COMPANY 2 $14,503,792 .14
NATIONWIDE LIFE INSURANCE COMPANY 1 $11,354,344 .09
NEW YORK LIFE INSURANCE COMPANY 1 $6,809,581 .15
NORTHWESTERN LONG TERM CARE INSURANCE COMPANY 1 $18,815,341 .05
NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE 1 $32,045,379 .03
OMAHA INSURANCE COMPANY 2 $31,776,229 .06
PHYSICIANS MUTUAL INSURANCE COMPANY 1 $3,589,043 .28
PRINCIPAL LIFE INSURANCE COMPANY 3 $45,636,659 .07
PRIORITY HEALTH INSURANCE COMPANY 39 $241,884,613 .16
PROVIDENT LIFE AND ACCIDENT INSURANCE COMPANY 1 $29,558,750 .03
PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE 1 $35,534,203 .03
RELIANCE STANDARD LIFE INSURANCE COMPANY 2 $26,145,319 .08
RELIASTAR LIFE INSURANCE COMPANY 1 $15,334,471 .07
RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA 1 $17,620,315 .06
SENIOR HEALTH INSURANCE COMPANY OF PENNSYLVANIA 2 $2,010,423 .99
SILVERSCRIPT INSURANCE COMPANY 2 $78,563,890 .03
SUN LIFE ASSURANCE COMPANY OF CANADA 2 $33,242,844 .06
THRIVENT FINANCIAL FOR LUTHERANS 2 $11,452,860 .17
TIME INSURANCE COMPANY 1 $3,084,880 .32
TRANSAMERICA LIFE INSURANCE COMPANY 2 $19,522,949 .10
TRANSAMERICA PREMIER LIFE INSURANCE COMPANY 4 $15,042,701 .27
UNIFIED LIFE INSURANCE COMPANY 2 $4,231,768 .47
UNITED AMERICAN INSURANCE COMPANY 1 $21,593,271 .05
UNITED OF OMAHA LIFE INSURANCE COMPANY 4 $73,302,727 .05
UNITEDHEALTHCARE INSURANCE COMPANY 77 $768,972,631 .10
UNUM LIFE INSURANCE COMPANY OF AMERICA 12 $119,075,150 .10
US HEALTH AND LIFE INSURANCE COMPANY 7 $18,938,369 .37
WELLCARE PRESCRIPTION INSURANCE, INC. 2 $40,977,015 .05