Coverage Type: Automobile
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2016
Written
Premiums
2016
Complaint
Ratio
21ST CENTURY NORTH AMERICA INSURANCE COMPANY 1 $1,825,960 .55
21ST CENTURY PREMIER INSURANCE COMPANY 1 $5,275,536 .19
ACE AMERICAN INSURANCE COMPANY 1 $11,181,289 .09
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY 8 $137,274,170 .06
ALLSTATE INSURANCE COMPANY 20 $59,326,150 .34
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 28 $383,769,979 .07
AMERICAN COUNTRY INSURANCE COMPANY 1 $5,767,437 .17
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 13 $49,516,189 .26
AMERISURE MUTUAL INSURANCE COMPANY 2 $3,035,467 .66
AMICA MUTUAL INSURANCE COMPANY 1 $13,408,250 .07
AUTO CLUB GROUP INSURANCE COMPANY 18 $297,419,806 .06
AUTO CLUB INSURANCE ASSOCIATION 5 $39,160,297 .13
AUTO-OWNERS INSURANCE COMPANY 12 $146,282,932 .08
BERKSHIRE HATHAWAY HOMESTATE INSURANCE COMPANY 1 $5,922,961 .17
BRISTOL WEST PREFERRED INSURANCE COMPANY 6 $29,528,520 .20
CINCINNATI INSURANCE COMPANY, THE 1 $87,770,630 .01
CITIZENS INSURANCE COMPANY OF AMERICA 5 $33,539,510 .15
CITIZENS INSURANCE COMPANY OF THE MIDWEST 21 $460,829,817 .05
EMPIRE FIRE AND MARINE INSURANCE COMPANY 1 $9,819,470 .10
ENCOMPASS INDEMNITY COMPANY 6 $19,635,463 .31
ESSENTIA INSURANCE COMPANY 1 $17,796,651 .06
ESURANCE INSURANCE COMPANY 1 $11,471,439 .09
ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY 33 $120,236,296 .27
EVEREST NATIONAL INSURANCE COMPANY 6 $46,034,091 .13
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 32 $351,570,231 .09
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 3 $73,882,814 .04
FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY 1 $4,423,839 .23
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 1 $45,931,695 .02
FARMERS INSURANCE EXCHANGE 12 $116,399,609 .10
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN 1 $9,450,583 .11
FRANKENMUTH INSURANCE COMPANY 11 $182,164,329 .06
FREMONT INSURANCE COMPANY 3 $99,047,265 .03
GEICO INDEMNITY COMPANY 14 $151,970,442 .09
GRANGE INSURANCE COMPANY OF MICHIGAN 3 $37,228,457 .08
GREAT NORTHERN INSURANCE COMPANY 1 $7,843,188 .13
GREAT WEST CASUALTY COMPANY 1 $17,353,692 .06
HANOVER INSURANCE COMPANY, THE 1 $3,884,398 .26
HARTFORD ACCIDENT AND INDEMNITY COMPANY 1 $5,563,468 .18
HARTFORD INSURANCE COMPANY OF THE MIDWEST 1 $8,556,727 .12
HASTINGS INSURANCE COMPANY 4 $50,795,674 .08
HOME-OWNERS INSURANCE COMPANY 41 $748,823,167 .05
INTEGON NATIONAL INSURANCE COMPANY 8 $48,385,423 .17
LANCER INSURANCE COMPANY 2 $5,568,447 .36
LIBERTY MUTUAL FIRE INSURANCE COMPANY 11 $59,357,081 .19
LM GENERAL INSURANCE COMPANY 17 $217,550,432 .08
LM INSURANCE CORPORATION 1 $9,122,798 .11
MEEMIC INSURANCE COMPANY 10 $281,745,841 .04
MEMBERSELECT INSURANCE COMPANY 46 $633,920,894 .07
MERCURY NATIONAL INSURANCE COMPANY 1 $2,950,873 .34
MIC GENERAL INSURANCE CORPORATION 6 $41,017,970 .15
MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY 5 $41,947,157 .12
MICHIGAN INSURANCE COMPANY 4 $45,030,134 .09
MICHIGAN MILLERS MUTUAL INSURANCE COMPANY 1 $7,303,079 .14
NATIONAL GENERAL INSURANCE COMPANY 1 $7,228,919 .14
NATIONAL LIABILITY & FIRE INSURANCE COMPANY 1 $4,121,507 .24
NATIONWIDE MUTUAL FIRE INSURANCE COMPANY 1 $27,782,301 .04
NATIONWIDE PROPERTY AND CASUALTY INSURANCE COMPANY 1 $1,117,076 .90
PHILADELPHIA INDEMNITY INSURANCE COMPANY 1 $13,144,564 .08
PIONEER STATE MUTUAL INSURANCE COMPANY 4 $136,737,246 .03
PROGRESSIVE MARATHON INSURANCE COMPANY 25 $622,818,122 .04
PROGRESSIVE MICHIGAN INSURANCE COMPANY 19 $451,415,093 .04
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 2 $22,662,939 .09
RLI INSURANCE COMPANY 1 $2,278,472 .44
SAFECO INSURANCE COMPANY OF ILLINOIS 5 $118,625,263 .04
STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY 1 $5,155,479 .19
STATE FARM FIRE AND CASUALTY COMPANY 5 $4,251,423 1.18
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 69 $1,582,197,885 .04
TEACHERS INSURANCE COMPANY 1 $9,705,222 .10
TITAN INDEMNITY COMPANY 8 $29,072,232 .28
TITAN INSURANCE COMPANY 3 $8,287,701 .36
TRAVELERS INDEMNITY COMPANY, THE 1 $5,149,361 .19
TRUMBULL INSURANCE COMPANY 11 $83,550,753 .13
UNITED SERVICES AUTOMOBILE ASSOCIATION 11 $69,380,493 .16
UNIVERSAL UNDERWRITERS INSURANCE COMPANY 2 $20,241,725 .10
USA UNDERWRITERS 10 $6,233,708 1.60
USAA CASUALTY INSURANCE COMPANY 17 $176,809,584 .10
WESCO INSURANCE COMPANY 1 $1,322,796 .76
WOLVERINE MUTUAL INSURANCE COMPANY 1 $23,580,782 .04