Coverage Type: Accident and Health
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2016
Written
Premiums
2016
Complaint
Ratio
AAA LIFE INSURANCE COMPANY 1 $2,953,831 .34
AETNA LIFE INSURANCE COMPANY 25 $368,802,118 .07
ALLIANCE HEALTH AND LIFE INSURANCE COMPANY 16 $365,966,280 .04
ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 1 $3,601,509 .28
AMERICAN CONTINENTAL INSURANCE COMPANY 4 $24,935,161 .16
AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS 3 $147,458,596 .02
AMERICAN GENERAL LIFE INSURANCE COMPANY 1 $4,717,970 .21
AMERICAN HERITAGE LIFE INSURANCE COMPANY 1 $13,153,130 .08
AMERICAN INCOME LIFE INSURANCE COMPANY 2 $2,238,249 .89
ASSURITY LIFE INSURANCE COMPANY 7 $31,733,825 .22
BANKERS FIDELITY LIFE INSURANCE COMPANY 1 $4,888,792 .20
BANKERS LIFE AND CASUALTY COMPANY 8 $20,521,800 .39
BLUE CROSS BLUE SHIELD OF MICHIGAN MUTUAL INSURANCE COMPANY 585 $7,895,094,775 .07
BRIGHTHOUSE LIFE INSURANCE COMPANY 2 $1,526,534 1.31
CHESAPEAKE LIFE INSURANCE COMPANY, THE 2 $8,811,378 .23
CIGNA HEALTH AND LIFE INSURANCE COMPANY 25 $166,002,842 .15
CMFG LIFE INSURANCE COMPANY 3 $28,534,826 .11
COLONIAL LIFE & ACCIDENT INSURANCE COMPANY 1 $13,273,379 .08
COLONIAL PENN LIFE INSURANCE COMPANY 2 $15,508,983 .13
COMBINED INSURANCE COMPANY OF AMERICA 2 $20,249,337 .10
CONNECTICUT GENERAL LIFE INSURANCE COMPANY 1 $1,717,825 .58
CONTINENTAL AMERICAN INSURANCE COMPANY 12 $12,758,465 .94
CONTINENTAL CASUALTY COMPANY 8 $18,794,166 .43
DELTA DENTAL PLAN OF MICHIGAN, INC. 37 $655,230,790 .06
ELIXIR INSURANCE COMPANY 2 $15,403,043 .13
FAMILY LIFE INSURANCE COMPANY 1 $1,934,788 .52
FEDERATED MUTUAL INSURANCE COMPANY 13 $62,739,362 .21
FREEDOM LIFE INSURANCE COMPANY OF AMERICA 2 $3,226,250 .62
GENWORTH LIFE INSURANCE COMPANY 3 $54,877,513 .05
GERBER LIFE INSURANCE COMPANY 1 $7,592,313 .13
GOLDEN RULE INSURANCE COMPANY 11 $80,259,117 .14
GUARANTEE TRUST LIFE INSURANCE COMPANY 1 $7,110,839 .14
GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE 43 $92,002,091 .47
HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 2 $40,497,520 .05
HCC LIFE INSURANCE COMPANY 3 $19,098,473 .16
HUMANA INSURANCE COMPANY 46 $856,364,288 .05
JACKSON NATIONAL LIFE INSURANCE COMPANY 2 $1,018,161 1.96
JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) 1 $42,892,362 .02
KANAWHA INSURANCE COMPANY 2 $5,305,492 .38
LIFE INSURANCE COMPANY OF NORTH AMERICA 10 $71,265,912 .14
LIFESECURE INSURANCE COMPANY 2 $4,365,729 .46
LINCOLN LIFE ASSURANCE COMPANY OF BOSTON 5 $22,679,278 .22
LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE 11 $57,323,612 .19
LOYAL AMERICAN LIFE INSURANCE COMPANY 3 $6,078,054 .49
MEDAMERICA INSURANCE COMPANY 2 $1,636,583 1.22
MEDICO CORP LIFE INSURANCE COMPANY 1 $6,276,111 .16
METROPOLITAN LIFE INSURANCE COMPANY 17 $158,942,949 .11
MUTUAL OF OMAHA INSURANCE COMPANY 2 $13,086,602 .15
NATIONAL HEALTH INSURANCE COMPANY 1 $1,936,695 .52
NIPPON LIFE INSURANCE COMPANY OF AMERICA 1 $13,821,898 .07
NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE 1 $31,428,474 .03
OMAHA INSURANCE COMPANY 4 $25,306,436 .16
PENNSYLVANIA LIFE INSURANCE COMPANY 1 $1,418,925 .70
PHYSICIANS MUTUAL INSURANCE COMPANY 1 $3,330,920 .30
PRINCIPAL LIFE INSURANCE COMPANY 1 $39,974,551 .03
PRIORITY HEALTH INSURANCE COMPANY 29 $262,249,676 .11
PROFESSIONAL INSURANCE COMPANY 1 $1,352,547 .74
PROVIDENT LIFE AND ACCIDENT INSURANCE COMPANY 2 $31,261,804 .06
PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE 3 $31,820,693 .09
RELIANCE STANDARD LIFE INSURANCE COMPANY 2 $25,762,124 .08
RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA 2 $22,067,656 .09
RIVERSOURCE LIFE INSURANCE COMPANY 1 $15,234,009 .07
SENIOR HEALTH INSURANCE COMPANY OF PENNSYLVANIA 1 $2,436,686 .41
SILAC INSURANCE COMPANY 1 $3,801,869 .26
STANDARD INSURANCE COMPANY 1 $22,425,303 .04
STANDARD LIFE AND ACCIDENT INSURANCE COMPANY 1 $8,644,591 .12
STANDARD SECURITY LIFE INSURANCE COMPANY OF NEW YORK 1 $7,818,187 .13
STARMOUNT LIFE INSURANCE COMPANY 1 $5,367,656 .19
SUN LIFE ASSURANCE COMPANY OF CANADA 1 $37,184,578 .03
THRIVENT FINANCIAL FOR LUTHERANS 1 $11,195,329 .09
TIME INSURANCE COMPANY 4 $9,576,968 .42
TRANSAMERICA LIFE INSURANCE COMPANY 2 $19,848,487 .10
TRANSAMERICA PREMIER LIFE INSURANCE COMPANY 3 $13,952,192 .22
TRUSTMARK INSURANCE COMPANY 2 $4,978,174 .40
UNIFIED LIFE INSURANCE COMPANY 1 $4,457,819 .22
UNION SECURITY INSURANCE COMPANY 4 $12,865,096 .31
UNITED AMERICAN INSURANCE COMPANY 1 $35,467,607 .03
UNITED CONCORDIA INSURANCE COMPANY 2 $6,218,730 .32
UNITED OF OMAHA LIFE INSURANCE COMPANY 3 $69,855,904 .04
UNITEDHEALTHCARE INSURANCE COMPANY 78 $764,273,888 .10
UNITEDHEALTHCARE INSURANCE COMPANY OF AMERICA 1 $13,761,340 .07
UNITEDHEALTHCARE LIFE INSURANCE COMPANY 4 $13,577,782 .29
UNUM LIFE INSURANCE COMPANY OF AMERICA 3 $115,695,716 .03
US HEALTH AND LIFE INSURANCE COMPANY 7 $18,876,773 .37
VISION SERVICE PLAN INSURANCE COMPANY 1 $57,853,311 .02
WASHINGTON NATIONAL INSURANCE COMPANY 1 $5,678,845 .18
WELLCARE PRESCRIPTION INSURANCE, INC. 1 $40,082,919 .02
WELLPOINT LIFE AND HEALTH INSURANCE COMPANY 2 $3,892,800 .51