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Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan Companies With at least $ 1Million in Premiums |
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Company |
Complaints |
2023 Written Premiums |
2023 Complaint Ratio |
|---|---|---|---|
| AAA LIFE INSURANCE COMPANY | 15 | $51,320,991 | .29 |
| ACCENDO INSURANCE COMPANY | 3 | $3,512,133 | .85 |
| ACCORDIA LIFE AND ANNUITY COMPANY | 3 | $14,188,591 | .21 |
| ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA | 2 | $33,158,407 | .06 |
| AMERICAN FIDELITY ASSURANCE COMPANY | 1 | $2,319,658 | .43 |
| AMERICAN GENERAL LIFE INSURANCE COMPANY | 15 | $97,488,551 | .15 |
| AMERICAN INCOME LIFE INSURANCE COMPANY | 4 | $38,585,915 | .10 |
| AMERICAN MEMORIAL LIFE INSURANCE COMPANY | 1 | $11,299,302 | .09 |
| AMERICAN NATIONAL INSURANCE COMPANY | 3 | $14,566,500 | .21 |
| AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY | 6 | $14,090,594 | .43 |
| AMERITAS LIFE INSURANCE CORP | 1 | $21,193,907 | .05 |
| AMICA LIFE INSURANCE COMPANY | 1 | $1,076,779 | .93 |
| ATHENE ANNUITY & LIFE ASSURANCE COMPANY | 1 | $1,329,005 | .75 |
| ATHENE ANNUITY AND LIFE COMPANY | 2 | $4,556,208 | .44 |
| AUTO-OWNERS LIFE INSURANCE COMPANY | 1 | $30,816,263 | .03 |
| BANNER LIFE INSURANCE COMPANY | 1 | $43,951,066 | .02 |
| BRIGHTHOUSE LIFE INSURANCE COMPANY | 2 | $58,233,514 | .03 |
| CANADA LIFE ASSURANCE COMPANY, THE | 1 | $1,776,872 | .56 |
| CINCINNATI LIFE INSURANCE COMPANY, THE | 1 | $18,122,934 | .06 |
| CMFG LIFE INSURANCE COMPANY | 4 | $55,993,151 | .07 |
| COLUMBIAN LIFE INSURANCE COMPANY | 3 | $7,093,779 | .42 |
| COLUMBIAN MUTUAL LIFE INSURANCE COMPANY | 1 | $1,271,328 | .79 |
| COLUMBUS LIFE INSURANCE COMPANY | 4 | $6,830,157 | .59 |
| COMBINED INSURANCE COMPANY OF AMERICA | 1 | $2,435,299 | .41 |
| CONNECTICUT GENERAL LIFE INSURANCE COMPANY | 1 | $6,732,129 | .15 |
| EQUITABLE FINANCIAL LIFE INSURANCE COMPANY | 5 | $85,601,682 | .06 |
| FARMERS NEW WORLD LIFE INSURANCE COMPANY | 3 | $11,753,826 | .26 |
| FIDELITY & GUARANTY LIFE INSURANCE COMPANY | 4 | $10,679,122 | .37 |
| FIDELITY LIFE ASSOCIATION, A LEGAL RESERVE LIFE INSURANCE COMPANY | 2 | $5,847,769 | .34 |
| GENWORTH LIFE AND ANNUITY INSURANCE COMPANY | 3 | $26,074,692 | .12 |
| GERBER LIFE INSURANCE COMPANY | 7 | $17,361,962 | .40 |
| GLEANER LIFE INSURANCE SOCIETY | 2 | $5,108,550 | .39 |
| GLOBE LIFE AND ACCIDENT INSURANCE COMPANY | 5 | $29,248,554 | .17 |
| GREAT WESTERN INSURANCE COMPANY | 2 | $2,404,034 | .83 |
| GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE | 2 | $59,451,979 | .03 |
| INDEPENDENT ORDER OF FORESTERS, THE | 2 | $18,656,413 | .11 |
| JACKSON NATIONAL LIFE INSURANCE COMPANY | 4 | $24,720,184 | .16 |
| JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) | 3 | $180,198,938 | .02 |
| KANSAS CITY LIFE INSURANCE COMPANY | 1 | $6,081,036 | .16 |
| LIFE INSURANCE COMPANY OF THE SOUTHWEST | 1 | $31,430,942 | .03 |
| LINCOLN BENEFIT LIFE COMPANY | 3 | $39,627,186 | .08 |
| LINCOLN HERITAGE LIFE INSURANCE COMPANY | 2 | $7,165,811 | .28 |
| LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE | 6 | $294,072,333 | .02 |
| LUMICO LIFE INSURANCE COMPANY | 1 | $3,652,047 | .27 |
| MEMBERS LIFE INSURANCE COMPANY | 1 | $1,855,017 | .54 |
| METROPOLITAN LIFE INSURANCE COMPANY | 14 | $655,338,012 | .02 |
| METROPOLITAN TOWER LIFE INSURANCE COMPANY | 3 | $13,225,501 | .23 |
| MIDLAND NATIONAL LIFE INSURANCE COMPANY | 1 | $26,191,365 | .04 |
| MINNESOTA LIFE INSURANCE COMPANY | 3 | $142,174,274 | .02 |
| NASSAU LIFE INSURANCE COMPANY | 1 | $23,626,449 | .04 |
| NATIONAL LIFE INSURANCE COMPANY | 1 | $6,173,912 | .16 |
| NATIONWIDE LIFE AND ANNUITY INSURANCE COMPANY | 1 | $125,046,047 | .01 |
| NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION | 1 | $553,580,931 | .00 |
| NEW YORK LIFE INSURANCE COMPANY | 5 | $122,707,875 | .04 |
| NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE | 2 | $36,491,335 | .05 |
| NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE | 3 | $362,806,282 | .01 |
| PACIFIC LIFE INSURANCE COMPANY | 2 | $121,674,878 | .02 |
| PENN MUTUAL LIFE INSURANCE COMPANY, THE | 1 | $52,467,530 | .02 |
| PRIMERICA LIFE INSURANCE COMPANY | 3 | $69,607,927 | .04 |
| PROTECTIVE LIFE INSURANCE COMPANY | 4 | $677,504,169 | .01 |
| PROVIDENT LIFE AND ACCIDENT INSURANCE COMPANY | 1 | $6,191,773 | .16 |
| PRUCO LIFE INSURANCE COMPANY | 2 | $153,121,871 | .01 |
| PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE | 5 | $84,775,462 | .06 |
| RELIANCE STANDARD LIFE INSURANCE COMPANY | 1 | $27,206,496 | .04 |
| RELIASTAR LIFE INSURANCE COMPANY | 3 | $39,530,737 | .08 |
| RIVERSOURCE LIFE INSURANCE COMPANY | 1 | $34,564,269 | .03 |
| ROYAL NEIGHBORS OF AMERICA | 2 | $5,565,691 | .36 |
| S.USA LIFE INSURANCE COMPANY, INC. | 1 | $4,611,504 | .22 |
| STATE FARM LIFE INSURANCE COMPANY | 7 | $150,789,760 | .05 |
| SUN LIFE ASSURANCE COMPANY OF CANADA | 2 | $42,894,835 | .05 |
| SYMETRA LIFE INSURANCE COMPANY | 1 | $21,335,423 | .05 |
| TALCOTT RESOLUTION LIFE AND ANNUITY INSURANCE COMPANY | 1 | $16,009,272 | .06 |
| THRIVENT FINANCIAL FOR LUTHERANS | 2 | $57,364,608 | .03 |
| TIAA-CREF LIFE INSURANCE COMPANY | 1 | $5,898,825 | .17 |
| TRANSAMERICA LIFE INSURANCE COMPANY | 18 | $85,966,058 | .21 |
| UNITED HOME LIFE INSURANCE COMPANY | 2 | $1,768,501 | 1.13 |
| UNITED INSURANCE COMPANY OF AMERICA | 2 | $7,160,374 | .28 |
| UNITED OF OMAHA LIFE INSURANCE COMPANY | 7 | $119,576,862 | .06 |
| UNUM LIFE INSURANCE COMPANY OF AMERICA | 2 | $66,136,073 | .03 |
| USAA LIFE INSURANCE COMPANY | 1 | $11,884,446 | .08 |
| WILCAC LIFE INSURANCE COMPANY | 4 | $2,474,168 | 1.62 |
| ZURICH AMERICAN LIFE INSURANCE COMPANY | 1 | $5,436,868 | .18 |