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Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan Companies With at least $ 1Million in Premiums |
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Company |
Complaints |
2025 Written Premiums |
2025 Complaint Ratio |
|---|---|---|---|
| ACE AMERICAN INSURANCE COMPANY | 2 | $7,901,421 | .25 |
| ALLMERICA FINANCIAL BENEFIT INSURANCE COMPANY | 1 | $23,015,620 | .04 |
| ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY | 64 | $475,438,248 | .13 |
| ALLSTATE INSURANCE COMPANY | 15 | $8,408,774 | 1.78 |
| ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY | 7 | $82,553,994 | .08 |
| AMERICAN ECONOMY INSURANCE COMPANY | 12 | $82,063,760 | .15 |
| AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY | 3 | $13,389,206 | .22 |
| AMERICAN FAMILY HOME INSURANCE COMPANY | 1 | $3,805,091 | .26 |
| AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY | 1 | $3,746,322 | .27 |
| AMERICAN SELECT INSURANCE COMPANY | 6 | $22,379,202 | .27 |
| AMERISURE INSURANCE COMPANY | 2 | $7,292,048 | .27 |
| AMERISURE MUTUAL INSURANCE COMPANY | 1 | $8,795,195 | .11 |
| AMGUARD INSURANCE COMPANY | 1 | $2,096,475 | .48 |
| AMICA MUTUAL INSURANCE COMPANY | 1 | $14,436,946 | .07 |
| AUTO CLUB GROUP INSURANCE COMPANY | 13 | $143,503,737 | .09 |
| AUTO CLUB INSURANCE ASSOCIATION | 23 | $15,891,601 | 1.45 |
| AUTO-OWNERS INSURANCE COMPANY | 73 | $1,657,582,652 | .04 |
| BERKSHIRE HATHAWAY DIRECT INSURANCE COMPANY | 1 | $1,493,963 | .67 |
| BRISTOL WEST PREFERRED INSURANCE COMPANY | 51 | $128,533,813 | .40 |
| CAROLINA CASUALTY INSURANCE COMPANY | 1 | $6,471,991 | .15 |
| CENTRAL INSURANCE COMPANY | 1 | $11,185,855 | .09 |
| CHEROKEE INSURANCE COMPANY | 2 | $53,975,223 | .04 |
| CINCINNATI CASUALTY COMPANY, THE | 1 | $35,290,806 | .03 |
| CINCINNATI INSURANCE COMPANY, THE | 2 | $44,211,951 | .05 |
| CITIZENS INSURANCE COMPANY OF THE MIDWEST | 54 | $643,021,008 | .08 |
| CITIZENS UNITED RECIPROCAL EXCHANGE | 189 | $102,967,412 | 1.84 |
| CONTINENTAL CASUALTY COMPANY | 1 | $4,450,018 | .22 |
| EMCASCO INSURANCE COMPANY | 1 | $14,606,701 | .07 |
| EMPIRE FIRE AND MARINE INSURANCE COMPANY | 1 | $4,923,844 | .20 |
| ESSENTIA INSURANCE COMPANY | 3 | $38,285,548 | .08 |
| ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY | 16 | $57,102,913 | .28 |
| FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN | 43 | $578,542,414 | .07 |
| FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN | 4 | $97,580,493 | .04 |
| FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY | 2 | $1,395,221 | 1.43 |
| FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY | 10 | $32,970,409 | .30 |
| FARMERS INSURANCE EXCHANGE | 14 | $63,233,405 | .22 |
| FRANKENMUTH INSURANCE COMPANY | 14 | $249,538,440 | .06 |
| FREMONT INSURANCE COMPANY | 6 | $209,549,897 | .03 |
| GEICO GENERAL INSURANCE COMPANY | 13 | $21,411,699 | .61 |
| GEICO INDEMNITY COMPANY | 19 | $40,587,513 | .47 |
| GOVERNMENT EMPLOYEES INSURANCE COMPANY | 45 | $98,840,976 | .46 |
| GRANGE INSURANCE COMPANY OF MICHIGAN | 3 | $10,306,611 | .29 |
| GREAT WEST CASUALTY COMPANY | 1 | $47,980,590 | .02 |
| HARTFORD ACCIDENT AND INDEMNITY COMPANY | 1 | $1,908,383 | .52 |
| HARTFORD FIRE INSURANCE COMPANY | 1 | $15,204,612 | .07 |
| HARTFORD INSURANCE COMPANY OF THE SOUTHEAST | 15 | $32,152,348 | .47 |
| HASTINGS INSURANCE COMPANY | 7 | $73,430,322 | .10 |
| HOME-OWNERS INSURANCE COMPANY | 4 | $14,108,503 | .28 |
| INCLINE CASUALTY COMPANY | 2 | $20,929,588 | .10 |
| LIBERTY MUTUAL FIRE INSURANCE COMPANY | 3 | $10,946,565 | .27 |
| LIBERTY MUTUAL PERSONAL INSURANCE COMPANY | 40 | $162,042,484 | .25 |
| LIBERTY SURPLUS INSURANCE CORPORATION, THE | 6 | $73,616,698 | .08 |
| LM GENERAL INSURANCE COMPANY | 8 | $35,359,787 | .23 |
| MEEMIC INSURANCE COMPANY | 60 | $348,545,649 | .17 |
| MEMBERSELECT INSURANCE COMPANY | 132 | $1,031,497,944 | .13 |
| MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY | 3 | $16,886,216 | .18 |
| MICHIGAN INSURANCE COMPANY | 3 | $49,549,327 | .06 |
| MICHIGAN MILLERS MUTUAL INSURANCE COMPANY | 2 | $26,657,444 | .08 |
| MOTORISTS MUTUAL INSURANCE COMPANY | 1 | $2,276,010 | .44 |
| NATIONAL GENERAL INSURANCE COMPANY | 22 | $85,092,269 | .26 |
| NATIONAL GENERAL INSURANCE ONLINE, INC. | 5 | $27,857,135 | .18 |
| NATIONAL INDEMNITY COMPANY | 1 | $12,446,367 | .08 |
| NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. | 2 | $23,427,729 | .09 |
| NATIONWIDE INSURANCE COMPANY OF AMERICA | 2 | $1,088,345 | 1.84 |
| NORTHERN MUTUAL INSURANCE COMPANY | 1 | $19,449,753 | .05 |
| OLD REPUBLIC INSURANCE COMPANY | 2 | $35,117,835 | .06 |
| PHILADELPHIA INDEMNITY INSURANCE COMPANY | 3 | $23,063,627 | .13 |
| PIONEER STATE MUTUAL INSURANCE COMPANY | 4 | $130,372,580 | .03 |
| PROGRESSIVE MARATHON INSURANCE COMPANY | 271 | $1,716,509,102 | .16 |
| PROGRESSIVE MICHIGAN INSURANCE COMPANY | 88 | $968,481,527 | .09 |
| PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD | 1 | $9,066,984 | .11 |
| REPWEST INSURANCE COMPANY | 2 | $3,753,076 | .53 |
| SAFECO INSURANCE COMPANY OF AMERICA | 2 | $34,122,199 | .06 |
| SAFECO INSURANCE COMPANY OF ILLINOIS | 5 | $25,568,440 | .20 |
| SECURA INSURANCE COMPANY | 2 | $35,385,424 | .06 |
| SELECTIVE INSURANCE COMPANY OF AMERICA | 2 | $9,741,195 | .21 |
| SELECTIVE WAY INSURANCE COMPANY | 2 | $16,655,015 | .12 |
| SENTRY INSURANCE COMPANY | 1 | $11,297,873 | .09 |
| STATE AUTOMOBILE MUTUAL INSURANCE COMPANY | 1 | $4,209,201 | .24 |
| STATE FARM FIRE AND CASUALTY COMPANY | 3 | $2,244,149 | 1.34 |
| STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY | 216 | $1,985,541,936 | .11 |
| THIRD COAST INSURANCE COMPANY | 1 | $2,387,380 | .42 |
| TITAN INSURANCE COMPANY | 3 | $30,856,036 | .10 |
| TRAVELERS INDEMNITY COMPANY OF AMERICA, THE | 3 | $7,262,364 | .41 |
| TRUCK INSURANCE EXCHANGE | 10 | $94,152,362 | .11 |
| TRUMBULL INSURANCE COMPANY | 4 | $46,922,881 | .09 |
| U.S. SPECIALTY INSURANCE COMPANY | 1 | $10,453,521 | .10 |
| UNITED SERVICES AUTOMOBILE ASSOCIATION | 7 | $92,897,478 | .08 |
| UNITED STATES FIRE INSURANCE COMPANY | 1 | $3,967,145 | .25 |
| USA UNDERWRITERS INSURANCE COMPANY | 9 | $33,326,560 | .27 |
| USAA CASUALTY INSURANCE COMPANY | 26 | $236,896,345 | .11 |
| WESTFIELD INSURANCE COMPANY | 1 | $9,990,894 | .10 |
| WOLVERINE INSURANCE COMPANY | 1 | $15,864,368 | .06 |
| ZURICH AMERICAN INSURANCE COMPANY | 3 | $61,214,272 | .05 |