Coverage Type: Automobile
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2024
Written
Premiums
2024
Complaint
Ratio
ACE AMERICAN INSURANCE COMPANY 1 $8,324,577 .12
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY 46 $423,432,261 .11
ALLSTATE INSURANCE COMPANY 13 $10,522,642 1.24
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 15 $89,738,731 .17
AMERICAN ECONOMY INSURANCE COMPANY 25 $109,621,416 .23
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 5 $14,802,003 .34
AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY 1 $3,624,011 .28
AMERICAN SELECT INSURANCE COMPANY 6 $28,635,450 .21
AMERISURE INSURANCE COMPANY 1 $6,605,830 .15
AMERISURE MUTUAL INSURANCE COMPANY 1 $8,561,477 .12
AMGUARD INSURANCE COMPANY 1 $4,050,915 .25
AMICA MUTUAL INSURANCE COMPANY 2 $13,857,248 .14
AUTO CLUB GROUP INSURANCE COMPANY 33 $162,519,007 .20
AUTO CLUB INSURANCE ASSOCIATION 17 $17,881,372 .95
AUTO-OWNERS INSURANCE COMPANY 76 $1,563,052,867 .05
BERKSHIRE HATHAWAY DIRECT INSURANCE COMPANY 5 $1,058,115 4.73
BRISTOL WEST PREFERRED INSURANCE COMPANY 36 $96,987,824 .37
CINCINNATI CASUALTY COMPANY, THE 1 $29,517,258 .03
CINCINNATI INSURANCE COMPANY, THE 1 $45,215,073 .02
CITIZENS INSURANCE COMPANY OF THE MIDWEST 45 $641,309,231 .07
CITIZENS UNITED RECIPROCAL EXCHANGE 223 $112,056,325 1.99
ESSENTIA INSURANCE COMPANY 4 $34,559,755 .12
ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY 13 $74,466,362 .17
EVEREST NATIONAL INSURANCE COMPANY 4 $3,647,630 1.10
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 28 $523,434,447 .05
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 7 $89,301,311 .08
FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY 2 $1,679,697 1.19
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 10 $37,851,711 .26
FARMERS INSURANCE EXCHANGE 24 $75,240,474 .32
FRANKENMUTH INSURANCE COMPANY 11 $243,027,627 .05
FREMONT INSURANCE COMPANY 8 $196,363,062 .04
GEICO GENERAL INSURANCE COMPANY 5 $14,613,697 .34
GEICO INDEMNITY COMPANY 15 $50,861,304 .29
GOVERNMENT EMPLOYEES INSURANCE COMPANY 25 $75,360,130 .33
GRANGE INSURANCE COMPANY OF MICHIGAN 4 $9,908,233 .40
GREAT WEST CASUALTY COMPANY 1 $45,518,699 .02
HARLEYSVILLE INSURANCE COMPANY 1 $2,218,910 .45
HARTFORD INSURANCE COMPANY OF THE SOUTHEAST 12 $18,470,626 .65
HASTINGS INSURANCE COMPANY 7 $70,614,229 .10
HOME-OWNERS INSURANCE COMPANY 11 $11,611,546 .95
HORACE MANN PROPERTY & CASUALTY INSURANCE COMPANY 2 $16,292,317 .12
INDEMNITY INSURANCE COMPANY OF NORTH AMERICA 1 $2,421,768 .41
INTEGON NATIONAL INSURANCE COMPANY 9 $7,493,202 1.20
LIBERTY MUTUAL FIRE INSURANCE COMPANY 4 $13,540,636 .30
LIBERTY MUTUAL INSURANCE COMPANY 1 $2,733,641 .37
LIBERTY MUTUAL PERSONAL INSURANCE COMPANY 59 $155,888,554 .38
LIBERTY SURPLUS INSURANCE CORPORATION, THE 1 $67,213,533 .01
LM GENERAL INSURANCE COMPANY 17 $50,947,482 .33
LM INSURANCE CORPORATION 1 $3,955,571 .25
MEEMIC INSURANCE COMPANY 35 $313,161,037 .11
MEMBERSELECT INSURANCE COMPANY 153 $992,161,351 .15
MIC GENERAL INSURANCE CORPORATION 1 $6,586,979 .15
MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY 3 $15,317,115 .20
MICHIGAN INSURANCE COMPANY 2 $52,392,012 .04
MOTORISTS COMMERCIAL MUTUAL INSURANCE COMPANY 1 $5,905,113 .17
NATIONAL FIRE INSURANCE COMPANY OF HARTFORD 1 $10,613,860 .09
NATIONAL GENERAL INSURANCE COMPANY 16 $53,898,624 .30
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. 1 $17,720,968 .06
OLD REPUBLIC INSURANCE COMPANY 2 $26,927,021 .07
PHILADELPHIA INDEMNITY INSURANCE COMPANY 1 $21,332,145 .05
PIONEER STATE MUTUAL INSURANCE COMPANY 10 $151,092,101 .07
PROGRESSIVE MARATHON INSURANCE COMPANY 294 $1,588,737,596 .19
PROGRESSIVE MICHIGAN INSURANCE COMPANY 107 $982,586,844 .11
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 1 $10,139,365 .10
SAFECO INSURANCE COMPANY OF ILLINOIS 7 $36,403,113 .19
SECURA INSURANCE COMPANY 1 $31,173,442 .03
SENTRY INSURANCE COMPANY 2 $10,820,281 .18
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 2 $7,934,534 .25
STATE FARM FIRE AND CASUALTY COMPANY 8 $2,081,441 3.84
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 201 $2,006,059,385 .10
TITAN INSURANCE COMPANY 16 $37,269,505 .43
TRAVELERS INDEMNITY COMPANY OF AMERICA, THE 1 $6,039,451 .17
TRAVELERS INDEMNITY COMPANY OF CONNECTICUT, THE 1 $14,396,849 .07
TRUCK INSURANCE EXCHANGE 8 $54,446,184 .15
TRUMBULL INSURANCE COMPANY 7 $50,088,706 .14
UNITED SERVICES AUTOMOBILE ASSOCIATION 4 $92,726,641 .04
UNITED STATES FIRE INSURANCE COMPANY 2 $6,074,745 .33
USA UNDERWRITERS INSURANCE COMPANY 15 $39,230,558 .38
USAA CASUALTY INSURANCE COMPANY 26 $225,990,831 .12
VANLINER INSURANCE COMPANY 1 $1,146,989 .87
WESTFIELD INSURANCE COMPANY 1 $11,528,941 .09
WOLVERINE MUTUAL INSURANCE COMPANY 3 $18,403,487 .16