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Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan Companies With at least $ 1Million in Premiums |
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Company |
Complaints |
2023 Written Premiums |
2023 Complaint Ratio |
|---|---|---|---|
| ACE AMERICAN INSURANCE COMPANY | 2 | $7,671,304 | .26 |
| ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY | 1 | $1,639,947 | .61 |
| ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY | 57 | $392,839,825 | .15 |
| ALLSTATE INSURANCE COMPANY | 13 | $23,776,291 | .55 |
| ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY | 9 | $95,092,753 | .09 |
| AMERICAN ECONOMY INSURANCE COMPANY | 25 | $123,196,958 | .20 |
| AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY | 2 | $14,672,245 | .14 |
| AMERICAN SELECT INSURANCE COMPANY | 8 | $34,099,850 | .23 |
| AMERISURE INSURANCE COMPANY | 2 | $6,885,735 | .29 |
| AMERISURE MUTUAL INSURANCE COMPANY | 2 | $8,282,199 | .24 |
| AMICA MUTUAL INSURANCE COMPANY | 3 | $13,585,080 | .22 |
| ARCH INSURANCE COMPANY | 1 | $13,891,159 | .07 |
| AUTO CLUB GROUP INSURANCE COMPANY | 14 | $169,187,982 | .08 |
| AUTO CLUB INSURANCE ASSOCIATION | 21 | $18,326,222 | 1.15 |
| AUTO-OWNERS INSURANCE COMPANY | 62 | $1,246,227,192 | .05 |
| BRISTOL WEST PREFERRED INSURANCE COMPANY | 20 | $47,510,884 | .42 |
| CINCINNATI INSURANCE COMPANY, THE | 1 | $44,745,229 | .02 |
| CITIZENS INSURANCE COMPANY OF THE MIDWEST | 45 | $637,169,183 | .07 |
| CITIZENS UNITED RECIPROCAL EXCHANGE | 150 | $85,091,304 | 1.76 |
| ESSENTIA INSURANCE COMPANY | 5 | $31,751,122 | .16 |
| ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY | 46 | $98,475,564 | .47 |
| EVEREST NATIONAL INSURANCE COMPANY | 2 | $1,949,562 | 1.03 |
| FALLS LAKE NATIONAL INSURANCE COMPANY | 2 | $2,200,773 | .91 |
| FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN | 27 | $433,139,574 | .06 |
| FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN | 17 | $76,728,592 | .22 |
| FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY | 1 | $1,919,250 | .52 |
| FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY | 13 | $36,840,226 | .35 |
| FARMERS INSURANCE EXCHANGE | 24 | $87,459,748 | .27 |
| FARMERS PROPERTY AND CASUALTY INSURANCE COMPANY | 1 | $1,763,798 | .57 |
| FCCI INSURANCE COMPANY | 1 | $1,639,226 | .61 |
| FEDERATED MUTUAL INSURANCE COMPANY | 1 | $13,005,807 | .08 |
| FRANKENMUTH INSURANCE COMPANY | 9 | $211,008,387 | .04 |
| FREMONT INSURANCE COMPANY | 8 | $167,410,959 | .05 |
| GEICO GENERAL INSURANCE COMPANY | 3 | $8,985,417 | .33 |
| GEICO INDEMNITY COMPANY | 21 | $62,687,460 | .33 |
| GOVERNMENT EMPLOYEES INSURANCE COMPANY | 25 | $41,281,152 | .61 |
| GRANGE INSURANCE COMPANY OF MICHIGAN | 1 | $9,840,521 | .10 |
| GREAT DIVIDE INSURANCE COMPANY | 1 | $1,317,133 | .76 |
| GREAT WEST CASUALTY COMPANY | 1 | $39,769,661 | .03 |
| HARTFORD ACCIDENT AND INDEMNITY COMPANY | 1 | $2,575,736 | .39 |
| HASTINGS INSURANCE COMPANY | 5 | $62,776,686 | .08 |
| HOME-OWNERS INSURANCE COMPANY | 25 | $9,213,785 | 2.71 |
| HORACE MANN PROPERTY & CASUALTY INSURANCE COMPANY | 2 | $12,704,223 | .16 |
| HUDSON INSURANCE COMPANY | 1 | $5,558,045 | .18 |
| INTEGON NATIONAL INSURANCE COMPANY | 6 | $15,515,021 | .39 |
| LANCER INSURANCE COMPANY | 1 | $3,259,141 | .31 |
| LIBERTY MUTUAL FIRE INSURANCE COMPANY | 7 | $14,459,532 | .48 |
| LIBERTY MUTUAL PERSONAL INSURANCE COMPANY | 62 | $140,337,041 | .44 |
| LIBERTY SURPLUS INSURANCE CORPORATION, THE | 3 | $54,096,865 | .06 |
| LM GENERAL INSURANCE COMPANY | 19 | $65,768,699 | .29 |
| LM INSURANCE CORPORATION | 2 | $5,801,046 | .34 |
| MEEMIC INSURANCE COMPANY | 22 | $285,349,139 | .08 |
| MEMBERSELECT INSURANCE COMPANY | 93 | $801,902,114 | .12 |
| MIC GENERAL INSURANCE CORPORATION | 4 | $11,263,601 | .36 |
| MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY | 1 | $13,919,510 | .07 |
| MICHIGAN INSURANCE COMPANY | 5 | $54,268,570 | .09 |
| NATIONAL GENERAL INSURANCE COMPANY | 12 | $26,543,192 | .45 |
| NATIONAL LIABILITY & FIRE INSURANCE COMPANY | 1 | $2,822,086 | .35 |
| OCCIDENTAL FIRE AND CASUALTY COMPANY OF NORTH CAROLINA | 1 | $1,242,835 | .80 |
| OHIO FARMERS' INSURANCE COMPANY | 1 | $1,625,682 | .62 |
| OHIO SECURITY INSURANCE COMPANY | 1 | $2,817,500 | .35 |
| PHILADELPHIA INDEMNITY INSURANCE COMPANY | 2 | $16,437,717 | .12 |
| PIONEER STATE MUTUAL INSURANCE COMPANY | 11 | $165,903,164 | .07 |
| PROGRESSIVE MARATHON INSURANCE COMPANY | 284 | $1,386,435,466 | .20 |
| PROGRESSIVE MICHIGAN INSURANCE COMPANY | 122 | $840,507,196 | .15 |
| PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD | 2 | $11,011,794 | .18 |
| PROTECTIVE INSURANCE COMPANY | 1 | $6,229,430 | .16 |
| SAFECO INSURANCE COMPANY OF ILLINOIS | 7 | $47,353,190 | .15 |
| SECURA SUPREME INSURANCE COMPANY | 1 | $5,469,891 | .18 |
| SENTRY INSURANCE COMPANY | 1 | $9,186,175 | .11 |
| STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY | 8 | $17,934,439 | .45 |
| STATE FARM FIRE AND CASUALTY COMPANY | 4 | $1,950,041 | 2.05 |
| STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY | 214 | $1,877,061,290 | .11 |
| TITAN INSURANCE COMPANY | 10 | $44,842,369 | .22 |
| TRAVELERS INDEMNITY COMPANY OF AMERICA, THE | 2 | $5,780,295 | .35 |
| TRAVELERS PROPERTY CASUALTY COMPANY OF AMERICA | 1 | $11,410,140 | .09 |
| TRUCK INSURANCE EXCHANGE | 3 | $21,775,541 | .14 |
| TRUMBULL INSURANCE COMPANY | 11 | $52,623,003 | .21 |
| UNITED SERVICES AUTOMOBILE ASSOCIATION | 7 | $80,975,221 | .09 |
| UNITED STATES FIRE INSURANCE COMPANY | 2 | $2,926,646 | .68 |
| USA UNDERWRITERS INSURANCE COMPANY | 9 | $35,530,072 | .25 |
| USAA CASUALTY INSURANCE COMPANY | 18 | $194,576,467 | .09 |
| VALLEY FORGE INSURANCE COMPANY | 2 | $3,520,739 | .57 |
| WESTFIELD INSURANCE COMPANY | 1 | $12,140,674 | .08 |
| ZURICH AMERICAN INSURANCE COMPANY | 2 | $43,612,095 | .05 |