Coverage Type: Automobile
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2022
Written
Premiums
2022
Complaint
Ratio
ACE AMERICAN INSURANCE COMPANY 2 $4,771,007 .42
ACUITY, A MUTUAL INSURANCE COMPANY 2 $33,742,121 .06
AIG PROPERTY CASUALTY COMPANY 5 $6,904,332 .72
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY 1 $2,084,549 .48
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY 146 $375,700,152 .39
ALLSTATE INSURANCE COMPANY 25 $68,448,949 .37
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 43 $103,841,611 .41
AMERICAN ECONOMY INSURANCE COMPANY 35 $114,141,519 .31
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 4 $15,999,419 .25
AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY 6 $3,113,335 1.93
AMERICAN SELECT INSURANCE COMPANY 5 $45,489,314 .11
AMERISURE INSURANCE COMPANY 1 $6,477,670 .15
AMGUARD INSURANCE COMPANY 2 $4,704,765 .43
AMICA MUTUAL INSURANCE COMPANY 1 $12,891,833 .08
ARCH INSURANCE COMPANY 1 $11,689,995 .09
ARGONAUT-MIDWEST INSURANCE COMPANY 1 $3,010,787 .33
AUTO CLUB GROUP INSURANCE COMPANY 47 $172,219,267 .27
AUTO CLUB INSURANCE ASSOCIATION 49 $18,778,926 2.61
AUTO-OWNERS INSURANCE COMPANY 43 $735,316,566 .06
BERKSHIRE HATHAWAY HOMESTATE INSURANCE COMPANY 1 $1,113,902 .90
BRISTOL WEST PREFERRED INSURANCE COMPANY 24 $29,471,415 .81
CHEROKEE INSURANCE COMPANY 2 $50,095,213 .04
CINCINNATI INSURANCE COMPANY, THE 2 $46,508,366 .04
CITIZENS INSURANCE COMPANY OF THE MIDWEST 46 $618,868,838 .07
CITIZENS UNITED RECIPROCAL EXCHANGE 41 $45,899,037 .89
COREPOINTE INSURANCE COMPANY 1 $1,577,970 .63
EMCASCO INSURANCE COMPANY 1 $20,386,546 .05
EMPLOYERS MUTUAL CASUALTY COMPANY 1 $13,506,197 .07
ENCOMPASS INDEMNITY COMPANY 3 $1,244,900 2.41
ESSENTIA INSURANCE COMPANY 4 $30,072,122 .13
ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY 204 $149,440,604 1.37
EVEREST NATIONAL INSURANCE COMPANY 3 $1,533,192 1.96
FALLS LAKE NATIONAL INSURANCE COMPANY 15 $1,191,491 12.59
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 49 $372,240,231 .13
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 13 $67,996,439 .19
FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY 7 $2,120,947 3.30
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 93 $35,808,120 2.60
FARMERS INSURANCE EXCHANGE 27 $92,392,329 .29
FARMERS PROPERTY AND CASUALTY INSURANCE COMPANY 5 $2,164,607 2.31
FEDERAL INSURANCE COMPANY 1 $5,453,144 .18
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN 2 $10,378,543 .19
FRANKENMUTH INSURANCE COMPANY 17 $180,343,026 .09
FREMONT INSURANCE COMPANY 14 $152,120,244 .09
GEICO INDEMNITY COMPANY 43 $84,362,628 .51
GOVERNMENT EMPLOYEES INSURANCE COMPANY 1 $10,822,305 .09
GRANGE INSURANCE COMPANY OF MICHIGAN 2 $9,559,740 .21
GREAT AMERICAN ASSURANCE COMPANY 4 $6,208,842 .64
GREENWICH INSURANCE COMPANY 1 $3,037,382 .33
HARTFORD ACCIDENT AND INDEMNITY COMPANY 1 $2,925,335 .34
HASTINGS INSURANCE COMPANY 5 $48,828,128 .10
HOME-OWNERS INSURANCE COMPANY 45 $369,553,876 .12
HORACE MANN PROPERTY & CASUALTY INSURANCE COMPANY 2 $10,936,529 .18
HUDSON INSURANCE COMPANY 1 $4,910,860 .20
INCLINE CASUALTY COMPANY 4 $6,853,347 .58
INTEGON NATIONAL INSURANCE COMPANY 17 $16,168,023 1.05
LIBERTY MUTUAL FIRE INSURANCE COMPANY 10 $16,650,206 .60
LIBERTY MUTUAL INSURANCE COMPANY 4 $3,087,696 1.30
LIBERTY MUTUAL PERSONAL INSURANCE COMPANY 177 $135,380,292 1.31
LM GENERAL INSURANCE COMPANY 69 $82,478,271 .84
LM INSURANCE CORPORATION 9 $7,042,942 1.28
MEEMIC INSURANCE COMPANY 50 $273,485,329 .18
MEMBERSELECT INSURANCE COMPANY 168 $675,326,781 .25
MIC GENERAL INSURANCE CORPORATION 8 $11,806,647 .68
MICHIGAN INSURANCE COMPANY 5 $52,200,537 .10
MICHIGAN MILLERS MUTUAL INSURANCE COMPANY 2 $19,928,119 .10
NATIONAL FIRE INSURANCE COMPANY OF HARTFORD 1 $3,259,726 .31
NATIONAL GENERAL INSURANCE COMPANY 13 $17,073,917 .76
NATIONWIDE GENERAL INSURANCE COMPANY 1 $1,502,338 .67
NORTHLAND INSURANCE COMPANY 1 $12,349,630 .08
OLD REPUBLIC INSURANCE COMPANY 1 $21,009,803 .05
PHILADELPHIA INDEMNITY INSURANCE COMPANY 6 $15,148,615 .40
PIONEER STATE MUTUAL INSURANCE COMPANY 10 $153,219,703 .07
PROGRESSIVE MARATHON INSURANCE COMPANY 789 $1,266,888,619 .62
PROGRESSIVE MICHIGAN INSURANCE COMPANY 241 $717,628,371 .34
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 7 $11,612,079 .60
PROTECTIVE INSURANCE COMPANY 19 $5,166,471 3.68
SAFECO INSURANCE COMPANY OF ILLINOIS 23 $57,045,522 .40
SECURA INSURANCE COMPANY 3 $25,685,133 .12
SELECTIVE INSURANCE COMPANY OF SOUTH CAROLINA 2 $4,892,628 .41
SENTRY INSURANCE COMPANY 1 $7,806,373 .13
SENTRY SELECT INSURANCE COMPANY 1 $6,509,014 .15
STARR INDEMNITY & LIABILITY COMPANY 1 $2,115,775 .47
STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY 19 $34,227,263 .56
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 2 $11,606,307 .17
STATE FARM FIRE AND CASUALTY COMPANY 7 $1,742,981 4.02
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 660 $1,678,495,137 .39
TITAN INSURANCE COMPANY 19 $48,145,086 .39
TRANSPORTATION INSURANCE COMPANY 1 $1,304,277 .77
TRAVELERS INDEMNITY COMPANY OF AMERICA, THE 2 $6,100,589 .33
TRUMBULL INSURANCE COMPANY 26 $53,801,770 .48
U.S. SPECIALTY INSURANCE COMPANY 1 $5,533,402 .18
UNITED SERVICES AUTOMOBILE ASSOCIATION 9 $69,685,061 .13
UNITED SPECIALTY INSURANCE COMPANY 1 $3,510,308 .28
UNITED STATES FIRE INSURANCE COMPANY 2 $5,513,309 .36
USA UNDERWRITERS INSURANCE COMPANY 23 $31,133,453 .74
USAA CASUALTY INSURANCE COMPANY 18 $169,358,187 .11
VALLEY FORGE INSURANCE COMPANY 1 $2,602,209 .38
WESTFIELD INSURANCE COMPANY 1 $13,003,114 .08
WOLVERINE MUTUAL INSURANCE COMPANY 3 $17,049,336 .18
ZURICH AMERICAN INSURANCE COMPANY 3 $41,703,395 .07