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Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan Companies With at least $ 1Million in Premiums |
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Company |
Complaints |
2021 Written Premiums |
2021 Complaint Ratio |
|---|---|---|---|
| ACE AMERICAN INSURANCE COMPANY | 2 | $9,862,978 | .20 |
| ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY | 2 | $4,165,274 | .48 |
| ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY | 35 | $360,966,072 | .10 |
| ALLSTATE INSURANCE COMPANY | 21 | $44,100,371 | .48 |
| ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY | 11 | $116,075,552 | .09 |
| AMERICAN CASUALTY COMPANY OF READING, PENNSYLVANIA | 1 | $2,170,608 | .46 |
| AMERICAN ECONOMY INSURANCE COMPANY | 6 | $90,486,383 | .07 |
| AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY | 5 | $18,787,520 | .27 |
| AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY | 1 | $3,165,789 | .32 |
| AMERICAN SELECT INSURANCE COMPANY | 8 | $44,761,954 | .18 |
| AMERISURE INSURANCE COMPANY | 1 | $4,289,419 | .23 |
| AMERISURE MUTUAL INSURANCE COMPANY | 3 | $3,255,626 | .92 |
| AMGUARD INSURANCE COMPANY | 3 | $4,926,455 | .61 |
| AUTO CLUB GROUP INSURANCE COMPANY | 35 | $184,960,274 | .19 |
| AUTO CLUB INSURANCE ASSOCIATION | 53 | $20,654,324 | 2.57 |
| AUTO-OWNERS INSURANCE COMPANY | 43 | $426,754,732 | .10 |
| BERKLEY CASUALTY COMPANY | 1 | $2,664,654 | .38 |
| BRISTOL WEST PREFERRED INSURANCE COMPANY | 10 | $28,854,285 | .35 |
| CANAL INSURANCE COMPANY | 1 | $6,631,548 | .15 |
| CENTRAL MUTUAL INSURANCE COMPANY | 1 | $9,607,705 | .10 |
| CHEROKEE INSURANCE COMPANY | 1 | $45,245,145 | .02 |
| CINCINNATI INSURANCE COMPANY, THE | 1 | $48,213,030 | .02 |
| CITIZENS INSURANCE COMPANY OF AMERICA | 18 | $1,267,154 | 14.21 |
| CITIZENS INSURANCE COMPANY OF THE MIDWEST | 49 | $614,369,356 | .08 |
| EMC PROPERTY & CASUALTY COMPANY | 1 | $4,852,564 | .21 |
| ENCOMPASS INDEMNITY COMPANY | 2 | $1,614,671 | 1.24 |
| ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY | 20 | $156,459,948 | .13 |
| EVEREST NATIONAL INSURANCE COMPANY | 1 | $1,185,369 | .84 |
| FALLS LAKE NATIONAL INSURANCE COMPANY | 13 | $27,999,327 | .46 |
| FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN | 35 | $375,766,934 | .09 |
| FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN | 9 | $69,056,608 | .13 |
| FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY | 2 | $2,642,411 | .76 |
| FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY | 16 | $38,126,388 | .42 |
| FARMERS INSURANCE EXCHANGE | 27 | $95,125,556 | .28 |
| FARMERS PROPERTY AND CASUALTY INSURANCE COMPANY | 1 | $2,183,957 | .46 |
| FRANKENMUTH INSURANCE COMPANY | 11 | $178,825,795 | .06 |
| FREMONT INSURANCE COMPANY | 11 | $151,866,482 | .07 |
| GEICO INDEMNITY COMPANY | 14 | $77,655,963 | .18 |
| GRANGE INSURANCE COMPANY OF MICHIGAN | 2 | $10,536,296 | .19 |
| GREAT AMERICAN ASSURANCE COMPANY | 1 | $7,808,811 | .13 |
| GREAT NORTHERN INSURANCE COMPANY | 1 | $8,920,757 | .11 |
| HASTINGS INSURANCE COMPANY | 9 | $44,055,878 | .20 |
| HOME-OWNERS INSURANCE COMPANY | 30 | $669,205,892 | .04 |
| HORACE MANN PROPERTY & CASUALTY INSURANCE COMPANY | 2 | $10,361,852 | .19 |
| INTEGON NATIONAL INSURANCE COMPANY | 12 | $20,535,515 | .58 |
| LEXINGTON INSURANCE COMPANY | 1 | $2,849,331 | .35 |
| LIBERTY MUTUAL FIRE INSURANCE COMPANY | 8 | $16,055,225 | .50 |
| LIBERTY MUTUAL INSURANCE COMPANY | 4 | $6,241,206 | .64 |
| LIBERTY MUTUAL PERSONAL INSURANCE COMPANY | 53 | $135,743,331 | .39 |
| LIBERTY SURPLUS INSURANCE CORPORATION, THE | 1 | $14,469,990 | .07 |
| LM GENERAL INSURANCE COMPANY | 18 | $103,737,984 | .17 |
| LM INSURANCE CORPORATION | 4 | $8,459,628 | .47 |
| MEEMIC INSURANCE COMPANY | 31 | $278,527,060 | .11 |
| MEMBERSELECT INSURANCE COMPANY | 73 | $656,312,193 | .11 |
| MIC GENERAL INSURANCE CORPORATION | 4 | $13,747,907 | .29 |
| MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY | 2 | $25,576,137 | .08 |
| MICHIGAN INSURANCE COMPANY | 9 | $49,746,701 | .18 |
| MICHIGAN MILLERS MUTUAL INSURANCE COMPANY | 2 | $17,230,752 | .12 |
| NATIONAL GENERAL INSURANCE COMPANY | 4 | $12,825,594 | .31 |
| NATIONAL INDEMNITY COMPANY | 1 | $7,563,988 | .13 |
| NATIONAL INTERSTATE INSURANCE COMPANY OF HAWAII, INC. | 1 | $23,054,632 | .04 |
| NORTHLAND INSURANCE COMPANY | 3 | $14,148,261 | .21 |
| OHIO SECURITY INSURANCE COMPANY | 2 | $4,845,164 | .41 |
| PIONEER STATE MUTUAL INSURANCE COMPANY | 17 | $165,061,016 | .10 |
| PROGRESSIVE MARATHON INSURANCE COMPANY | 185 | $1,263,872,324 | .15 |
| PROGRESSIVE MICHIGAN INSURANCE COMPANY | 70 | $693,247,571 | .10 |
| PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD | 4 | $12,676,884 | .32 |
| REPWEST INSURANCE COMPANY | 1 | $3,440,844 | .29 |
| SAFECO INSURANCE COMPANY OF ILLINOIS | 14 | $70,925,909 | .20 |
| SECURA INSURANCE COMPANY | 4 | $23,271,779 | .17 |
| SELECTIVE INSURANCE COMPANY OF AMERICA | 1 | $7,760,755 | .13 |
| SENTRY INSURANCE COMPANY | 1 | $4,946,223 | .20 |
| SENTRY SELECT INSURANCE COMPANY | 1 | $3,138,725 | .32 |
| STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY | 12 | $48,480,596 | .25 |
| STATE AUTOMOBILE MUTUAL INSURANCE COMPANY | 5 | $12,292,291 | .41 |
| STATE FARM FIRE AND CASUALTY COMPANY | 7 | $1,589,799 | 4.40 |
| STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY | 158 | $1,562,784,822 | .10 |
| TITAN INSURANCE COMPANY | 12 | $42,903,135 | .28 |
| TRUMBULL INSURANCE COMPANY | 10 | $58,291,672 | .17 |
| UNITED SERVICES AUTOMOBILE ASSOCIATION | 8 | $70,590,470 | .11 |
| UNITED SPECIALTY INSURANCE COMPANY | 2 | $1,407,149 | 1.42 |
| USA UNDERWRITERS INSURANCE COMPANY | 15 | $29,356,329 | .51 |
| USAA CASUALTY INSURANCE COMPANY | 16 | $173,385,059 | .09 |
| VALLEY FORGE INSURANCE COMPANY | 1 | $3,124,667 | .32 |
| WESTFIELD INSURANCE COMPANY | 3 | $15,530,801 | .19 |
| WOLVERINE MUTUAL INSURANCE COMPANY | 3 | $17,903,527 | .17 |