Coverage Type: Automobile
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2014
Written
Premiums
2014
Complaint
Ratio
21ST CENTURY PREMIER INSURANCE COMPANY 4 $16,482,010 .24
ACUITY, A MUTUAL INSURANCE COMPANY 1 $25,270,349 .04
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY 1 $9,359,165 .11
ALLMERICA FINANCIAL BENEFIT INSURANCE COMPANY 1 $11,921,301 .08
ALLSTATE INSURANCE COMPANY 24 $76,935,288 .31
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 57 $488,528,927 .12
AMCO INSURANCE COMPANY 1 $37,094,012 .03
AMERICAN COUNTRY INSURANCE COMPANY 1 $9,972,094 .10
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 8 $37,139,519 .22
AMERICAN FAMILY HOME INSURANCE COMPANY 1 $1,467,197 .68
AMERISURE INSURANCE COMPANY 1 $3,960,972 .25
AMICA MUTUAL INSURANCE COMPANY 1 $12,293,624 .08
AUTO CLUB GROUP INSURANCE COMPANY 25 $341,429,554 .07
AUTO CLUB INSURANCE ASSOCIATION 10 $48,906,530 .20
AUTO-OWNERS INSURANCE COMPANY 8 $148,523,421 .05
BANTRY INSURANCE COMPANY 2 $4,623,152 .43
BRISTOL WEST INSURANCE COMPANY 1 $2,073,946 .48
BRISTOL WEST PREFERRED INSURANCE COMPANY 6 $34,935,395 .17
CHEROKEE INSURANCE COMPANY 2 $36,155,690 .06
CINCINNATI INSURANCE COMPANY, THE 2 $68,579,973 .03
CITIZENS INSURANCE COMPANY OF AMERICA 12 $55,510,076 .22
CITIZENS INSURANCE COMPANY OF THE MIDWEST 28 $407,292,437 .07
DAIRYLAND INSURANCE COMPANY 1 $1,647,560 .61
EMPIRE FIRE AND MARINE INSURANCE COMPANY 1 $7,455,793 .13
EMPLOYERS MUTUAL CASUALTY COMPANY 2 $7,620,799 .26
ENCOMPASS INDEMNITY COMPANY 6 $53,600,343 .11
ESSENTIA INSURANCE COMPANY 2 $15,381,227 .13
ESURANCE INSURANCE COMPANY 6 $20,082,174 .30
ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY 36 $107,007,948 .34
EVEREST NATIONAL INSURANCE COMPANY 5 $26,440,498 .19
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 21 $307,119,809 .07
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 4 $76,940,015 .05
FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY 2 $4,171,138 .48
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 4 $42,164,068 .09
FARMERS INSURANCE EXCHANGE 13 $112,405,676 .12
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN 1 $11,188,955 .09
FRANKENMUTH INSURANCE COMPANY 12 $179,700,544 .07
GEICO INDEMNITY COMPANY 29 $237,098,870 .12
GRANGE INSURANCE COMPANY OF MICHIGAN 10 $61,284,613 .16
GREAT LAKES CASUALTY INSURANCE COMPANY 4 $16,675,098 .24
HARLEYSVILLE LAKE STATES INSURANCE COMPANY 3 $9,889,847 .30
HARTFORD ACCIDENT AND INDEMNITY COMPANY 2 $1,747,839 1.14
HARTFORD INSURANCE COMPANY OF THE MIDWEST 2 $10,252,187 .20
HASTINGS INSURANCE COMPANY 2 $49,546,695 .04
HOME-OWNERS INSURANCE COMPANY 26 $683,972,281 .04
INTEGON NATIONAL INSURANCE COMPANY 6 $22,247,521 .27
LANCER INSURANCE COMPANY 1 $5,440,363 .18
LIBERTY MUTUAL FIRE INSURANCE COMPANY 7 $92,251,438 .08
LM GENERAL INSURANCE COMPANY 7 $138,243,532 .05
LM INSURANCE CORPORATION 3 $7,607,738 .39
MARKEL INSURANCE COMPANY 1 $2,179,313 .46
MEEMIC INSURANCE COMPANY 12 $232,756,762 .05
MEMBERSELECT INSURANCE COMPANY 64 $562,340,532 .11
MIC GENERAL INSURANCE CORPORATION 5 $59,179,731 .08
MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY 3 $34,196,823 .09
MICHIGAN INSURANCE COMPANY 6 $43,313,428 .14
MICHIGAN MILLERS MUTUAL INSURANCE COMPANY 10 $37,023,370 .27
NATIONAL GENERAL INSURANCE COMPANY 6 $11,983,278 .50
NATIONAL SPECIALTY INSURANCE COMPANY 3 $6,671,739 .45
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. 1 $5,541,958 .18
NATIONWIDE MUTUAL FIRE INSURANCE COMPANY 8 $32,567,278 .25
NGM INSURANCE COMPANY 1 $1,491,274 .67
NORTHLAND INSURANCE COMPANY 1 $13,343,348 .07
PHILADELPHIA INDEMNITY INSURANCE COMPANY 1 $11,618,602 .09
PIONEER STATE MUTUAL INSURANCE COMPANY 5 $121,661,260 .04
PROCENTURY INSURANCE COMPANY 1 $1,047,666 .95
PROGRESSIVE MARATHON INSURANCE COMPANY 22 $412,250,563 .05
PROGRESSIVE MICHIGAN INSURANCE COMPANY 31 $352,819,941 .09
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 1 $28,035,894 .04
QBE INSURANCE CORPORATION 1 $1,667,706 .60
SAFECO INSURANCE COMPANY OF ILLINOIS 5 $101,753,579 .05
SECURA INSURANCE COMPANY 1 $15,483,684 .06
SECURA SUPREME INSURANCE COMPANY 2 $11,768,586 .17
STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY 2 $4,821,188 .41
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 2 $18,250,937 .11
STATE FARM FIRE AND CASUALTY COMPANY 1 $3,602,764 .28
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 130 $1,429,173,874 .09
TITAN INDEMNITY COMPANY 3 $37,161,027 .08
TITAN INSURANCE COMPANY 2 $11,265,490 .18
TRAVELERS INDEMNITY COMPANY OF AMERICA, THE 1 $3,715,442 .27
TRUMBULL INSURANCE COMPANY 5 $58,712,527 .09
UNITED SERVICES AUTOMOBILE ASSOCIATION 5 $64,669,106 .08
UNIVERSAL UNDERWRITERS INSURANCE COMPANY 1 $8,796,147 .11
USAA CASUALTY INSURANCE COMPANY 11 $122,799,564 .09
WESTFIELD INSURANCE COMPANY 4 $46,580,649 .09
WOLVERINE INSURANCE COMPANY 4 $25,661,389 .16