|
Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan Companies With at least $ 1Million in Premiums |
|||
Company |
Complaints |
2025 Written Premiums |
2025 Complaint Ratio |
|---|---|---|---|
| AAA LIFE INSURANCE COMPANY | 1 | $3,383,323 | .30 |
| ACCENDO INSURANCE COMPANY | 2 | $7,741,989 | .26 |
| ACE PROPERTY AND CASUALTY INSURANCE COMPANY | 1 | $4,940,063 | .20 |
| AETNA BETTER HEALTH OF MICHIGAN INC. | 4 | $513,366,504 | .01 |
| AETNA HEALTH AND LIFE INSURANCE COMPANY | 3 | $6,716,406 | .45 |
| AETNA HEALTH OF MICHIGAN INC. | 2 | $709,831,380 | .00 |
| AETNA LIFE INSURANCE COMPANY | 37 | $1,218,505,728 | .03 |
| ALLIANCE HEALTH AND LIFE INSURANCE COMPANY | 38 | $556,781,952 | .07 |
| AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS | 6 | $113,114,510 | .05 |
| AMERICAN FIDELITY ASSURANCE COMPANY | 1 | $8,690,079 | .12 |
| AMERICAN HERITAGE LIFE INSURANCE COMPANY | 1 | $11,031,338 | .09 |
| AMERICAN INCOME LIFE INSURANCE COMPANY | 2 | $2,418,542 | .83 |
| AMERITAS LIFE INSURANCE CORP | 9 | $24,368,168 | .37 |
| BANKERS FIDELITY LIFE INSURANCE COMPANY | 3 | $4,818,625 | .62 |
| BANKERS LIFE AND CASUALTY COMPANY | 1 | $15,807,109 | .06 |
| BCS INSURANCE COMPANY | 2 | $13,416,583 | .15 |
| BERKSHIRE LIFE INSURANCE COMPANY OF AMERICA | 1 | $23,135,644 | .04 |
| BLUE CARE NETWORK OF MICHIGAN | 120 | $5,304,607,365 | .02 |
| BLUE CROSS BLUE SHIELD OF MICHIGAN MUTUAL INSURANCE COMPANY | 751 | $13,241,277,714 | .06 |
| BLUE CROSS COMPLETE OF MICHIGAN LLC | 34 | $1,571,459,056 | .02 |
| CHEROKEE INSURANCE COMPANY | 2 | $76,514,505 | .03 |
| CHESAPEAKE LIFE INSURANCE COMPANY, THE | 1 | $11,057,459 | .09 |
| CIGNA HEALTH AND LIFE INSURANCE COMPANY | 25 | $263,807,626 | .09 |
| COLONIAL LIFE & ACCIDENT INSURANCE COMPANY | 1 | $20,029,782 | .05 |
| COMBINED INSURANCE COMPANY OF AMERICA | 5 | $10,699,234 | .47 |
| CONTINENTAL AMERICAN INSURANCE COMPANY | 2 | $27,208,643 | .07 |
| CONTINENTAL CASUALTY COMPANY | 7 | $10,725,573 | .65 |
| CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE | 8 | $45,681,433 | .18 |
| DEARBORN LIFE INSURANCE COMPANY | 1 | $12,193,968 | .08 |
| DELTA DENTAL PLAN OF MICHIGAN, INC. | 35 | $869,746,409 | .04 |
| EQUITABLE FINANCIAL LIFE INSURANCE COMPANY OF AMERICA | 1 | $11,735,971 | .09 |
| FEDERAL INSURANCE COMPANY | 1 | $1,579,980 | .63 |
| FREEDOM LIFE INSURANCE COMPANY OF AMERICA | 6 | $38,413,772 | .16 |
| GLOBE LIFE AND ACCIDENT INSURANCE COMPANY | 1 | $1,600,726 | .62 |
| GOLDEN RULE INSURANCE COMPANY | 6 | $46,469,905 | .13 |
| GUARANTEE TRUST LIFE INSURANCE COMPANY | 2 | $16,234,910 | .12 |
| GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE | 68 | $116,595,467 | .58 |
| HAP CARESOURCE | 15 | $440,211,091 | .03 |
| HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY | 3 | $63,557,075 | .05 |
| HEALTH ALLIANCE PLAN OF MICHIGAN | 85 | $1,762,332,698 | .05 |
| HEALTH CARE SERVICE CORPORATION, A MUTUAL LEGAL RESERVE COMPANY | 3 | $2,215,174 | 1.35 |
| HEALTHSPRING NATIONAL HEALTH INSURANCE COMPANY | 1 | $10,403,295 | .10 |
| HUMANA INSURANCE COMPANY | 19 | $3,099,605,467 | .01 |
| HUMANA INSURANCE COMPANY OF KENTUCKY | 1 | $5,969,965 | .17 |
| HUMANA MEDICAL PLAN OF MICHIGAN, INC. | 2 | $760,347,492 | .00 |
| HUMANADENTAL INSURANCE COMPANY | 1 | $3,280,091 | .30 |
| JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) | 3 | $38,603,603 | .08 |
| LIFE INSURANCE COMPANY OF NORTH AMERICA | 7 | $87,618,101 | .08 |
| LIFESECURE INSURANCE COMPANY | 3 | $10,193,001 | .29 |
| LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE | 6 | $88,177,905 | .07 |
| LOYAL AMERICAN LIFE INSURANCE COMPANY | 1 | $8,758,176 | .11 |
| MANHATTAN LIFE INSURANCE COMPANY | 3 | $2,906,242 | 1.03 |
| MANHATTANLIFE INSURANCE AND ANNUITY COMPANY | 2 | $7,045,805 | .28 |
| MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY | 2 | $14,585,291 | .14 |
| MCLAREN HEALTH PLAN COMMUNITY | 13 | $23,074,129 | .56 |
| MCLAREN HEALTH PLAN, INC. | 11 | $1,331,425,236 | .01 |
| MEDICO INSURANCE COMPANY | 2 | $13,655,969 | .15 |
| MEDICO LIFE AND HEALTH INSURANCE COMPANY | 1 | $5,061,830 | .20 |
| MERIDIAN HEALTH PLAN OF MICHIGAN, INC. | 109 | $3,301,852,279 | .03 |
| METROPOLITAN LIFE INSURANCE COMPANY | 9 | $215,724,199 | .04 |
| MINNESOTA LIFE INSURANCE COMPANY | 2 | $17,919,406 | .11 |
| MOLINA HEALTHCARE OF MICHIGAN, INC. | 44 | $2,216,208,182 | .02 |
| NATIONAL HEALTH INSURANCE COMPANY | 2 | $13,607,387 | .15 |
| NGL INSURANCE COMPANY | 1 | $21,869,335 | .05 |
| OSCAR INSURANCE COMPANY | 6 | $19,146,451 | .31 |
| PARAMOUNT INSURANCE COMPANY | 2 | $4,915,561 | .41 |
| PHILADELPHIA AMERICAN LIFE INSURANCE COMPANY | 1 | $3,809,299 | .26 |
| PRINCIPAL LIFE INSURANCE COMPANY | 9 | $86,362,550 | .10 |
| PRIORITY HEALTH | 151 | $6,132,537,973 | .02 |
| PRIORITY HEALTH CHOICE, INC. | 10 | $1,284,576,424 | .01 |
| PRIORITY HEALTH INSURANCE COMPANY | 35 | $383,402,843 | .09 |
| PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE | 4 | $64,809,257 | .06 |
| RELIANCE STANDARD LIFE INSURANCE COMPANY | 1 | $25,689,815 | .04 |
| RELIASTAR LIFE INSURANCE COMPANY | 2 | $41,188,543 | .05 |
| RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA | 1 | $16,066,427 | .06 |
| RIVERSOURCE LIFE INSURANCE COMPANY | 2 | $11,863,364 | .17 |
| SILVERSCRIPT INSURANCE COMPANY | 1 | $128,573,832 | .01 |
| STANDARD INSURANCE COMPANY | 2 | $35,315,287 | .06 |
| SUN LIFE ASSURANCE COMPANY OF CANADA | 6 | $88,012,286 | .07 |
| TRANSAMERICA LIFE INSURANCE COMPANY | 3 | $31,791,226 | .09 |
| TRUSTMARK INSURANCE COMPANY | 1 | $6,637,734 | .15 |
| UNIFIED LIFE INSURANCE COMPANY | 1 | $2,563,698 | .39 |
| UNION SECURITY INSURANCE COMPANY | 2 | $1,829,759 | 1.09 |
| UNITEDHEALTHCARE COMMUNITY PLAN, INC. | 36 | $2,424,953,339 | .01 |
| UNITEDHEALTHCARE INSURANCE COMPANY | 78 | $1,283,385,522 | .06 |
| UNIVERSITY OF MICHIGAN HEALTH PLAN | 5 | $142,052,673 | .04 |
| UNUM INSURANCE COMPANY | 4 | $21,793,249 | .18 |
| UNUM LIFE INSURANCE COMPANY OF AMERICA | 6 | $138,634,794 | .04 |
| UPPER PENINSULA HEALTH PLAN, LLC | 5 | $367,919,422 | .01 |
| USAA LIFE INSURANCE COMPANY | 1 | $6,170,035 | .16 |
| VISION SERVICE PLAN INSURANCE COMPANY | 8 | $76,367,057 | .10 |
| WASHINGTON NATIONAL INSURANCE COMPANY | 1 | $12,774,316 | .08 |
| WELLFLEET INSURANCE COMPANY | 1 | $2,274,622 | .44 |
| ZING HEALTH OF MICHIGAN, INC. | 4 | $144,317,954 | .03 |
| ZURICH AMERICAN INSURANCE COMPANY | 1 | $7,489,386 | .13 |