Coverage Type: Accident and Health
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2024
Written
Premiums
2024
Complaint
Ratio
AAA LIFE INSURANCE COMPANY 1 $3,039,765 .33
AETNA BETTER HEALTH OF MICHIGAN INC. 3 $458,436,462 .01
AETNA HEALTH AND LIFE INSURANCE COMPANY 4 $6,879,324 .58
AETNA HEALTH OF MICHIGAN INC. 4 $669,658,909 .01
AETNA LIFE INSURANCE COMPANY 34 $951,081,783 .04
ALLIANCE HEALTH AND LIFE INSURANCE COMPANY 69 $444,278,419 .16
ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 1 $3,325,001 .30
AMERICAN CONTINENTAL INSURANCE COMPANY 1 $15,139,662 .07
AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS 6 $116,404,182 .05
AMERICAN GENERAL LIFE INSURANCE COMPANY 2 $1,171,981 1.71
AMERICAN HERITAGE LIFE INSURANCE COMPANY 1 $12,120,601 .08
AMERICAN INCOME LIFE INSURANCE COMPANY 1 $2,359,947 .42
AMERICAN UNITED LIFE INSURANCE COMPANY 1 $8,851,583 .11
AMERITAS LIFE INSURANCE CORP 12 $23,510,352 .51
ASSURITY LIFE INSURANCE COMPANY 2 $36,794,630 .05
BANKERS FIDELITY LIFE INSURANCE COMPANY 1 $5,360,296 .19
BANKERS LIFE AND CASUALTY COMPANY 4 $15,707,768 .25
BCS INSURANCE COMPANY 1 $15,109,838 .07
BLUE CARE NETWORK OF MICHIGAN 94 $4,643,635,743 .02
BLUE CROSS BLUE SHIELD OF MICHIGAN MUTUAL INSURANCE COMPANY 724 $12,503,432,543 .06
BLUE CROSS COMPLETE OF MICHIGAN LLC 44 $1,436,530,454 .03
CCA HEALTH MICHIGAN, INC. 1 $14,562,408 .07
CENTENE VENTURE COMPANY MICHIGAN 1 $57,618,524 .02
CHEROKEE INSURANCE COMPANY 1 $74,130,034 .01
CIGNA HEALTH AND LIFE INSURANCE COMPANY 37 $237,077,907 .16
CIGNA NATIONAL HEALTH INSURANCE COMPANY 2 $6,655,840 .30
CMFG LIFE INSURANCE COMPANY 1 $33,626,663 .03
COLONIAL LIFE & ACCIDENT INSURANCE COMPANY 1 $18,395,481 .05
COMBINED INSURANCE COMPANY OF AMERICA 3 $11,330,318 .26
COMPANION LIFE INSURANCE COMPANY 1 $34,211,868 .03
CONTINENTAL AMERICAN INSURANCE COMPANY 5 $26,057,512 .19
CONTINENTAL CASUALTY COMPANY 4 $11,470,628 .35
CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE 3 $44,160,955 .07
DELTA DENTAL PLAN OF MICHIGAN, INC. 27 $794,748,847 .03
DENTEGRA INSURANCE COMPANY 1 $13,261,978 .08
FIDELITY SECURITY LIFE INSURANCE COMPANY 2 $39,831,717 .05
FREEDOM LIFE INSURANCE COMPANY OF AMERICA 7 $33,532,962 .21
GENWORTH LIFE INSURANCE COMPANY 10 $39,613,496 .25
GLOBE LIFE AND ACCIDENT INSURANCE COMPANY 2 $1,413,268 1.42
GOLDEN RULE INSURANCE COMPANY 6 $44,618,611 .13
GUARANTEE TRUST LIFE INSURANCE COMPANY 2 $15,138,639 .13
GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE 71 $107,845,069 .66
HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 5 $61,734,113 .08
HEALTH ALLIANCE PLAN OF MICHIGAN 84 $1,617,780,036 .05
HUMANA INSURANCE COMPANY 24 $2,597,146,248 .01
HUMANA INSURANCE COMPANY OF KENTUCKY 1 $2,239,329 .45
HUMANA MEDICAL PLAN OF MICHIGAN, INC. 7 $707,599,439 .01
HUMANADENTAL INSURANCE COMPANY 2 $1,912,771 1.05
JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) 9 $39,794,091 .23
LIFE INSURANCE COMPANY OF NORTH AMERICA 3 $79,428,741 .04
LIFESECURE INSURANCE COMPANY 1 $9,610,193 .10
LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE 7 $82,843,633 .08
MANHATTANLIFE INSURANCE AND ANNUITY COMPANY 11 $7,041,380 1.56
MCLAREN HEALTH PLAN COMMUNITY 11 $29,855,764 .37
MCLAREN HEALTH PLAN, INC. 11 $1,195,981,431 .01
MERIDIAN HEALTH PLAN OF MICHIGAN, INC. 114 $2,985,355,194 .04
METROPOLITAN LIFE INSURANCE COMPANY 15 $219,530,973 .07
MINNESOTA LIFE INSURANCE COMPANY 4 $19,096,343 .21
MOLINA HEALTHCARE OF MICHIGAN, INC. 53 $2,238,942,977 .02
MUTUAL OF OMAHA INSURANCE COMPANY 2 $20,693,305 .10
NATIONAL GUARDIAN LIFE INSURANCE COMPANY 1 $14,510,125 .07
NATIONAL HEALTH INSURANCE COMPANY 3 $12,931,534 .23
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. 1 $3,659,898 .27
NEW YORK LIFE INSURANCE COMPANY 1 $8,258,500 .12
NIPPON LIFE INSURANCE COMPANY OF AMERICA 1 $6,383,366 .16
OSCAR INSURANCE COMPANY 6 $8,905,312 .67
PHILADELPHIA AMERICAN LIFE INSURANCE COMPANY 1 $4,153,030 .24
PHYSICIANS MUTUAL INSURANCE COMPANY 1 $4,318,333 .23
PRINCIPAL LIFE INSURANCE COMPANY 6 $85,082,455 .07
PRIORITY HEALTH 156 $5,856,652,844 .03
PRIORITY HEALTH CHOICE, INC. 4 $1,140,329,003 .00
PRIORITY HEALTH INSURANCE COMPANY 5 $392,803,807 .01
PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE 14 $65,461,851 .21
RELIANCE STANDARD LIFE INSURANCE COMPANY 3 $31,771,124 .09
RIVERSOURCE LIFE INSURANCE COMPANY 3 $12,316,461 .24
SILVERSCRIPT INSURANCE COMPANY 3 $47,924,586 .06
STANDARD INSURANCE COMPANY 8 $34,533,386 .23
STARMOUNT LIFE INSURANCE COMPANY 1 $16,874,974 .06
SUN LIFE ASSURANCE COMPANY OF CANADA 1 $91,352,792 .01
SYMETRA LIFE INSURANCE COMPANY 1 $35,577,462 .03
TIER ONE INSURANCE COMPANY 2 $2,356,155 .85
TRANSAMERICA LIFE INSURANCE COMPANY 2 $32,274,132 .06
UNION SECURITY INSURANCE COMPANY 1 $1,911,495 .52
UNITED CONCORDIA DENTAL PLANS OF THE MIDWEST, INC. 1 $1,774,082 .56
UNITED OF OMAHA LIFE INSURANCE COMPANY 4 $111,180,065 .04
UNITED WORLD LIFE INSURANCE COMPANY 1 $22,797,660 .04
UNITEDHEALTHCARE COMMUNITY PLAN, INC. 42 $1,981,487,899 .02
UNITEDHEALTHCARE INSURANCE COMPANY 62 $1,235,338,546 .05
UNIVERSITY OF MICHIGAN HEALTH INSURANCE COMPANY 3 $16,404,762 .18
UNIVERSITY OF MICHIGAN HEALTH PLAN 6 $142,575,512 .04
UNUM LIFE INSURANCE COMPANY OF AMERICA 7 $140,446,824 .05
UPPER PENINSULA HEALTH PLAN, LLC 1 $340,266,570 .00
US HEALTH AND LIFE INSURANCE COMPANY 3 $1,538,706 1.95
VISION SERVICE PLAN INSURANCE COMPANY 14 $74,937,031 .19
WASHINGTON NATIONAL INSURANCE COMPANY 2 $10,508,431 .19
ZURICH AMERICAN INSURANCE COMPANY 1 $5,662,967 .18