| Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan Companies With at least $ 1Million in Premiums | |||
| Company | Complaints | 2018 Written Premiums | 2018 Complaint Ratio | 
|---|---|---|---|
| AAA LIFE INSURANCE COMPANY | 1 | $2,997,036 | .33 | 
| AETNA HEALTH AND LIFE INSURANCE COMPANY | 8 | $5,071,268 | 1.58 | 
| AETNA LIFE INSURANCE COMPANY | 15 | $419,541,648 | .04 | 
| ALL SAVERS INSURANCE COMPANY | 1 | $6,048,890 | .17 | 
| ALLIANCE HEALTH AND LIFE INSURANCE COMPANY | 19 | $294,998,483 | .06 | 
| AMERICAN CONTINENTAL INSURANCE COMPANY | 1 | $32,286,280 | .03 | 
| AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS | 5 | $150,965,402 | .03 | 
| AMERICAN FIDELITY ASSURANCE COMPANY | 1 | $7,600,112 | .13 | 
| AMERICAN HEALTH AND LIFE INSURANCE COMPANY | 1 | $3,588,282 | .28 | 
| AMERICAN HERITAGE LIFE INSURANCE COMPANY | 3 | $16,830,893 | .18 | 
| AMERICAN INCOME LIFE INSURANCE COMPANY | 1 | $2,088,604 | .48 | 
| AMERITAS LIFE INSURANCE CORP | 14 | $17,489,894 | .80 | 
| ASSURITY LIFE INSURANCE COMPANY | 7 | $32,430,817 | .22 | 
| AXIS INSURANCE COMPANY | 1 | $1,758,561 | .57 | 
| BANKERS LIFE AND CASUALTY COMPANY | 1 | $17,813,555 | .06 | 
| BLUE CROSS BLUE SHIELD OF MICHIGAN MUTUAL INSURANCE COMPANY | 504 | $9,165,218,582 | .05 | 
| CHESAPEAKE LIFE INSURANCE COMPANY, THE | 1 | $8,305,340 | .12 | 
| CIGNA HEALTH AND LIFE INSURANCE COMPANY | 22 | $173,061,818 | .13 | 
| COLONIAL LIFE & ACCIDENT INSURANCE COMPANY | 4 | $16,742,717 | .24 | 
| COLONIAL PENN LIFE INSURANCE COMPANY | 1 | $19,666,617 | .05 | 
| COMBINED INSURANCE COMPANY OF AMERICA | 2 | $19,750,502 | .10 | 
| CONTINENTAL AMERICAN INSURANCE COMPANY | 8 | $14,089,491 | .57 | 
| CONTINENTAL CASUALTY COMPANY | 5 | $16,937,025 | .30 | 
| CONTINENTAL GENERAL INSURANCE COMPANY | 3 | $3,168,884 | .95 | 
| DELTA DENTAL PLAN OF MICHIGAN, INC. | 21 | $687,986,348 | .03 | 
| FEDERAL INSURANCE COMPANY | 1 | $2,107,849 | .47 | 
| FEDERATED LIFE INSURANCE COMPANY | 1 | $1,423,065 | .70 | 
| FIDELITY SECURITY LIFE INSURANCE COMPANY | 1 | $29,508,862 | .03 | 
| FREEDOM LIFE INSURANCE COMPANY OF AMERICA | 1 | $7,446,281 | .13 | 
| GENWORTH LIFE INSURANCE COMPANY | 5 | $54,109,764 | .09 | 
| GOLDEN RULE INSURANCE COMPANY | 10 | $69,258,025 | .14 | 
| GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE | 60 | $90,695,033 | .66 | 
| HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY | 6 | $49,203,073 | .12 | 
| HUMANA INSURANCE COMPANY | 22 | $866,501,129 | .03 | 
| JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) | 3 | $41,897,844 | .07 | 
| KANSAS CITY LIFE INSURANCE COMPANY | 1 | $8,332,384 | .12 | 
| LIBERTY UNION LIFE ASSURANCE COMPANY | 1 | $11,460,504 | .09 | 
| LIFE INSURANCE COMPANY OF NORTH AMERICA | 3 | $58,882,902 | .05 | 
| LIFESECURE INSURANCE COMPANY | 1 | $7,013,833 | .14 | 
| LINCOLN LIFE ASSURANCE COMPANY OF BOSTON | 3 | $27,642,468 | .11 | 
| LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE | 8 | $52,281,823 | .15 | 
| MADISON NATIONAL LIFE INSURANCE COMPANY, INC. | 3 | $7,037,225 | .43 | 
| MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY | 2 | $14,367,320 | .14 | 
| MEDICO INSURANCE COMPANY | 1 | $3,087,834 | .32 | 
| METROPOLITAN LIFE INSURANCE COMPANY | 17 | $170,371,678 | .10 | 
| MINNESOTA LIFE INSURANCE COMPANY | 1 | $16,627,607 | .06 | 
| MUTUAL OF OMAHA INSURANCE COMPANY | 1 | $15,268,596 | .07 | 
| NATIONAL GUARDIAN LIFE INSURANCE COMPANY | 1 | $11,763,352 | .09 | 
| NATIONAL HEALTH INSURANCE COMPANY | 1 | $6,679,561 | .15 | 
| NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. | 1 | $9,950,697 | .10 | 
| PHYSICIANS MUTUAL INSURANCE COMPANY | 3 | $3,872,036 | .77 | 
| PRINCIPAL LIFE INSURANCE COMPANY | 7 | $52,147,934 | .13 | 
| PRIORITY HEALTH INSURANCE COMPANY | 12 | $249,046,902 | .05 | 
| PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE | 2 | $37,838,666 | .05 | 
| RELIANCE STANDARD LIFE INSURANCE COMPANY | 2 | $25,511,304 | .08 | 
| RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA | 1 | $16,142,557 | .06 | 
| RIVERSOURCE LIFE INSURANCE COMPANY | 3 | $14,660,498 | .20 | 
| SENIOR HEALTH INSURANCE COMPANY OF PENNSYLVANIA | 3 | $1,716,655 | 1.75 | 
| STANDARD INSURANCE COMPANY | 1 | $23,977,125 | .04 | 
| SUN LIFE ASSURANCE COMPANY OF CANADA | 1 | $53,668,375 | .02 | 
| TRANSAMERICA LIFE INSURANCE COMPANY | 7 | $19,098,824 | .37 | 
| TRANSAMERICA PREMIER LIFE INSURANCE COMPANY | 1 | $15,675,534 | .06 | 
| UNIFIED LIFE INSURANCE COMPANY | 2 | $4,094,809 | .49 | 
| UNION SECURITY INSURANCE COMPANY | 2 | $6,360,426 | .31 | 
| UNITED AMERICAN INSURANCE COMPANY | 1 | $20,841,494 | .05 | 
| UNITED OF OMAHA LIFE INSURANCE COMPANY | 2 | $77,641,704 | .03 | 
| UNITED WORLD LIFE INSURANCE COMPANY | 1 | $9,606,942 | .10 | 
| UNITEDHEALTHCARE INSURANCE COMPANY | 74 | $813,122,803 | .09 | 
| UNIVERSITY OF MICHIGAN HEALTH INSURANCE COMPANY | 1 | $26,991,992 | .04 | 
| UNUM LIFE INSURANCE COMPANY OF AMERICA | 4 | $122,245,107 | .03 | 
| US HEALTH AND LIFE INSURANCE COMPANY | 5 | $18,252,906 | .27 | 
| WASHINGTON NATIONAL INSURANCE COMPANY | 1 | $5,800,898 | .17 |