Liberty Mutual Personal Insurance Company

for the Calendar Year 2025

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	33	46%	0	0	25	8	0	0
Customer Service	15	21%	0	0	12	3	0	0
Underwriting	23	32%	0	0	14	9	0	0
Total	71		0	0	51	20	0	0

Mailing Address
175 Berkeley St
Mail Stop M09G
Boston, MA 02116

Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-654-3680