Liberty Mutual Personal Insurance Company

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	6	33%	0	0	1	5	0	0
Customer Service	2	11%	0	0	1	1	0	0
Underwriting	10	56%	0	0	7	3	0	0
Total	18		0	0	9	9	0	0

Mailing Address
175 Berkeley St
Mail Stop M09G
Boston, MA 02116

Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-654-3680