Citizens United Reciprocal Exchange

for the Calendar Year 2025
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 128 47% 0 0 128 0 0 0
Marketing & Sales 6 2% 0 0 6 0 0 0
Customer Service 55 20% 0 0 55 0 0 0
Underwriting 81 30% 0 0 81 0 0 0
Total 270 0 0 270 0 0 0
Mailing Address
214 Carnegie Center Ste 301
Princeton, NJ 08540-6237
 Contact Phone Numbers
Toll Free Number: 800-520-0800 ext. 7431
Standard Number: None