Citizens United Reciprocal Exchange

for the Calendar Year 2024

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 162 54% 0 0 162 0 0 0
Marketing & Sales 4 1% 0 0 4 0 0 0
Customer Service 55 18% 0 0 55 0 0 0
Underwriting 79 26% 0 0 79 0 0 0
Total 300 0 0 300 0 0 0
Mailing Address
214 Carnegie Center Ste 301
Princeton, NJ 08540-6237
Contact Phone Numbers
Toll Free Number: 800-520-0800 ext. 7431
Standard Number: None