Citizens United Reciprocal Exchange

for the Calendar Year 2024

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	159	60%	0	0	159	0	0	0
Marketing & Sales	2	1%	0	0	2	0	0	0
Customer Service	54	21%	0	0	54	0	0	0
Underwriting	48	18%	0	0	48	0	0	0
Total	263		0	0	263	0	0	0

Mailing Address
214 Carnegie Center Ste 301
Princeton, NJ 08540-6237

Contact Phone Numbers
Toll Free Number: 800-520-0800 ext. 7431
Standard Number: None