Falls Lake National Insurance Company

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	4	31%	0	0	4	0	0	0
Customer Service	4	31%	0	0	4	0	0	0
Underwriting	5	38%	0	0	5	0	0	0
Total	13		0	0	13	0	0	0

Mailing Address
6641 W Broad St
Richmond, VA 23230

Contact Phone Numbers
Toll Free Number: None
Standard Number: 919-882-3543