Blue Cross Blue Shield of Michigan Mutual Insurance Company

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	405	88%	405	0	0	0	0	0
Marketing & Sales	4	1%	4	0	0	0	0	0
Customer Service	41	9%	40	1	0	0	0	0
Underwriting	12	3%	12	0	0	0	0	0
Total	462		461	1	0	0	0	0

Mailing Address
600 Lafayette Blvd E Mc 1929
Detroit, MI 48826

Contact Phone Numbers
Toll Free Number: None
Standard Number: 313-225-9095