Blue Cross Blue Shield of Michigan Mutual Insurance Company

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	497	79%	497	0	0	0	0	0
Marketing & Sales	6	1%	6	0	0	0	0	0
Customer Service	101	16%	101	0	0	0	0	0
Underwriting	27	4%	27	0	0	0	0	0
Total	631		631	0	0	0	0	0

Mailing Address
600 Lafayette Blvd E Mc 1929
Detroit, MI 48826

Contact Phone Numbers
Toll Free Number: None
Standard Number: 313-225-9095