Blue Cross Blue Shield of Michigan Mutual Insurance Company

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	484	77%	484	0	0	0	0	0
Marketing & Sales	8	1%	8	0	0	0	0	0
Customer Service	109	17%	109	0	0	0	0	0
Underwriting	31	5%	31	0	0	0	0	0
Total	632		632	0	0	0	0	0

Mailing Address
600 Lafayette Blvd E Mc 1929
Detroit, MI 48826

Contact Phone Numbers
Toll Free Number: None
Standard Number: 313-225-9095