MERCURY NATIONAL INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	1	25%	0	0	1	0	0	0
Customer Service	1	25%	0	0	1	0	0	0
Underwriting	2	50%	0	0	2	0	0	0
Total	4		0	0	4	0	0	0

Mailing Address
P O Box 203010
Austin, TX 78720-3010

Contact Phone Numbers
Toll Free Number: None
Standard Number: 512-241-4122